Millie Payne

• Assisted with budget preparations enabling effective financial planning.
• Ensured efficient travel arrangements for staff including booking flights and accommodations.
• Submitted timely reports which provided critical updates on various projects.
• Supported accurate record-keeping with proficient data entry skills.
• Assisted in the preparation of regularly scheduled reports for upper management review.
• Managed invoicing and bill payments to maintain consistent cash flow.
• Coordinated with colleagues, facilitating streamlined invoicing processes.

• Delivered customer-focused table service to up to three hundred guests in a two hour time frame.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Received daily reviews from customers, acknowledging my "attentive yet professional" service.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Maintained ventilation equipment to support healthy food preparation environment.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.

• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Updated product labelling and pricing to reflect discounts and offers.
• Received and processed shipments and deliveries to maintain organised workflow.
• Fostered positive relationships with customers to enhance loyalty and retention.
• Collaborated with sales managers to meet target quotas.
• Would increase sales by promoting seasonal offers.

Within my role as a sales assistant at Paperchase, due to the lack of staff I was appointed the role of an in-store visual merchandiser. meaning that all in store (interior and exterior) displays were created by myself. The reason I was given the role over my colleagues was due to my "creative eye" and passion for creating visionary presentations to engage with customers and lead to a potential increase in sales.

• Updated product labelling and pricing to reflect discounts and offers.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.