Millie Lines

Created job cards for customers coming in for services/MOT’s or any diagnostic work
Liaised with the customers through out the day keeping the updated
checked for recalls on vehicles and arranged bookings
Invoiced the Banking and put it on to a spreadsheet
Arranged for waste collections
Arranged for any printer/ computer maintenance
Filed the invoiced away into order and quality checked them before filing away
Arranged paperwork ready for any audits
Made bookings for customers
Meet and greet customers and assisted them for a advisor who would be working with them on the day and advising them about the work being carried out on there vehicle
Dropped customers home if need be
Managed the dart charge account making sure all loan cars are updated on the system
Managed any fines that may come from customers lending cars

• Organising Contractors to carry out works for internal and external damage to property
• Booking in Painters/Cleaners for last minute handover exchanges
• Bringing on new leads – generating listings
• Answering and assisting with all enquiries
• Sales progression
• Ensuring client records are all up to date
• Greeting buyers & vendors
• Registering customers
• Matching requirements & arranging viewings
• Calling out new properties
• Valuation Generation
• Negotiating offers
• Taking clients on viewings

• Updating Excel / Google Sheets databases
• Calling Candidates
• Updating files for compliance
• Booking in Staff for assignments
• Answering and assisting with all enquiries
• Registering Candidates
• Ensuring client records are all up to date

• Raising all invoices for all domestic and commercial clients
• Managing all invoice queries and complaints
• Organising and scheduling the engineer’s daily jobs and repairs
• Answering the phones to customers and helping them with any queries
• Assisted with the general day to day running of the office, which included making sure all office supplies were stocked up
• This experience helped me develop my IT skills use of Microsoft word, PowerPoint, and Outlook

• Responsible for checking stock levels
• Making sure that all stock is on the shelves and the store is presentable
• Dealing with customers in person on the shop floor
• Delivering the highest standard of customer service always
• Dealing with customers on the telephone, which includes assisting with the online orders
• Working quickly and efficiently ensuring that all online orders are correct and are sent out in a timely manner

• Making sure that the store was always presentable
• Responsible for all the window dressing
• Dealing with customers in person and on the telephone
• Responsible for all orders making sure they were ready for collection on time

• I did my work experience at East Wickham Primary School which involved working with the children in reception, following instructions and making sure the children were looked after properly this developed my responsibilities and my communications skills.