I am an enthusiastic and dedicated 16 year-old with a passion for customer service and beauty treatments. I'm experienced in providing excellent customer service in a cafe setting and skilled in lash extensions. Eager to boost my skills and experience to contribute to a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bank hostess
Mercia Grange
Sutton Coldfield, Birmingham
07.2025 - Current
Preparing and plating meals in accordance with dietary requirements and preferred choices.
Serving snacks, tea and refreshments from a trolley throughout the day.
Maintaining a clean, welcoming and well-presented dining environment.
Supporting residents during mealtimes to ensure a comfortable and meaningful dining experience.
Collaborating with kitchen and care staff to provide high-quality service.
Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
Prepared tables for new arrivals, ensuring settings were complete and tailored to the number of guests expected.
Waitress
The Kitchen cafe
Tamworth
10.2023 - 11.2023
Maintaining a tidy and professional dining area for customers.
Working with the kitchen staff to ensure that the customers are satisfied with their food.
Working with colleagues to manage time and ensure that no customer is left unsatisfied.
Washed dishes, cutlery and glasses to secure an excellent standard of hygiene throughout the cafe.
Glass Collector
Ubar
, Staffordshire
06.2023 - 07.2023
Placed glasses into correct storage units after cleaning, keeping areas organised and efficient.
Kept bar and tables hygienic by wiping, sanitising and clearing regularly.
Removed rubbish and recycling regularly to keep workspaces neat and clean.
Engaged with customers in a polite and professional manner, fostering a welcoming atmosphere.
Collected used glasses from tables and bar areas, maintaining a clean and organised environment for patrons.
Deep cleaned glasses once collected using dishwashers and pressure washers.
Operated dishwashers to clean glassware, cutlery, plates while following company best practices.
Greeted new customers, answered initial questions and took drink orders.
Education
Associates -
NWSLC Nuneaton college
Nuneaton
Mar 2026
GCSE -
The Rawlett School
Tamworth
07.2025
Skills
Exceptional communication skills
Brilliant problem solver
Confident working independently or in a team
Strong time management and organisational abilities