Millicent Long
People Advisor
Bracknell
Summary
I am a personable and empathetic professional with over six years’ experience supporting people and organisations, including previous work in the charity sector. I currently lead the charity committee at my company, and in my own time I actively volunteer within various communities. Passionate about building strong relationships, engaging partners, and driving positive social change, while being committed to promoting Equality, Diversity, and Inclusion in all areas of work. Highly organised and adaptable, with a proven track record in advising, developing strategies, and promoting inclusion and wellbeing. Experienced in streamlining company processes, improving internal systems, and enhancing team efficiency through thoughtful collaboration.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
People Advisor
Area SQ Ltd (Fourfront Group)
02.2022 - Current
- Advise employees at all levels on HR matters, policies, and employment law.
- Lead the company’s wellbeing strategy and develop Learning & Development plans to support career progression and retention.
- Use HRM systems and data to influence business strategies while ensuring Data Protection compliance.
- Identify and manage risks to ensure smooth project delivery and avoid potential issues.
- Manage and update benefits and intranet platforms in line with organisational changes.
- Collect and analyse employee feedback using SurveyMonkey to influence business strategies.
- Streamline HR processes including onboarding, offboarding, probation, and recruitment administration.
- Manage and monitor wellbeing budget, L&D initiatives, recruitment expenses, and salary records for payroll.
- Professionally manage and resolve conflicts to maintain positive working relationships and a collaborative environment.
- Generate management reports on wellbeing, sickness absence, and EDI metrics for leadership teams.
- Maintain relationships with the company’s Insurance Broker, managing PMI, Life Assurance, Income Protection, and Pensions.
- Contribute ideas as a Next Gen Board member and support B Corp accreditation through committee work.
- Provide HR systems, recruitment, onboarding, and wellbeing training across all staff levels, including Board members.
- Lead the workplace charity committee, coordinating a £25,000 fundraising campaign.
- Coordinate staff training aligned with business priorities and employee development needs.
HR Assistant
Oxfordshire Mind (Charity)
02.2019 - 01.2022
- Line managed the HR Administrator and volunteer, offering coaching and development.
- Supported organisational growth from 150 to 300 employees during COVID-19 lockdown.
- Designed and implemented new HR processes and policies to improve operations.
- Developed HR plans using SWOT analysis to boost organisational effectiveness.
- Provided sensitive support to employees with mental health challenges.
- Active member of the EDI working group; contributed to Disability Confident accreditation.
- Participated in recruitment campaigns to attract people to work for the charity.
- Helped plan and organise fundraising events, including the Oxford Half Marathon.
- Supported service users and ex-service users with return-to-work placements and confidence-building.
HR Administrator
Oxfordshire Mind (Charity)
02.2019 - 02.2020
- Produced employment contracts, offer letters, and managed pre-employment checks (DBS, ID verification).
- Assisted with implementing the organisation’s first HRM system to streamline HR operations.
Education
Level 5 CIPD Diploma - Human Resources Management
Activate Learning
09.2020 - 07.2021
Level 3 CIPD Certificate - Human Resources
Activate Learning
09.2019 - 07.2020
Level 3 Diploma - Early Years Education
City & Guilds
05.2016 - 05.2017
Level 2 Certificate - Information and Communication Technology
City & Guilds
05.2016 - 11.2016
AS Level passes - English Literature
Matthew Arnold School
09.2009 - 06.2010
GCSEs A-C - English Literature and Maths
Matthew Arnold School
09.2007 - 06.2009
Skills
- Partnership Development & Stakeholder Engagement
- Communication & Influencing
- Conflict resolution and Effective Stakeholder Mediation
- Project Coordination & Programme Training
- Inclusion & Wellbeing Advocacy
- Organisational & Time Management
- Data Management & Analysis
- Training & Development Delivery
- HR Knowledge & Compliance
- Financial & Budget Management
- Business Systems & Reporting (HRM systems, Excel, Survey Tools)
Additional Work Experience
- Bright Horizons- Early Years Educator (Award-winning care and OFSTED compliance)
- Pandora- Visual Merchandiser & Top-performing Sales Consultant
- Debenhams- Visual Merchandiser (Commercial and creative planning)
- University of Oxford- Admin Assistant
Voluntary Experience - Description
Committed to voluntary action and community-led change, I regularly participate in activities such as soup kitchens, litter picks, children’s hospice refurbishments, and food bank fundraising. I lead my workplace charity committee, coordinating events and encouraging employee involvement. I work closely with our partner charity, Shooting Star Children’s Hospice, supporting fundraising throughout the year and I am currently coordinating a 25-hour cycling event aiming to raise £25,000. Additionally, I integrate charitable partnerships into workplace initiatives, such as collaborating with CHAPS charity for men’s health screening and awareness events.
Training Certificates
- Associate member of CIPD
- Mental Health First Aid (MHFA England)
- Safer Recruitment training (NSPCC)
- Cyber Security Awareness (Proofpoint)
Additional Information
Originally from Oxford and now living in Bracknell with my partner and two dogs. I enjoy travel, community engagement, and silversmithing- a creative hobby I’ve pursued for over 12 years. I’m very family and friends-oriented, with a strong sense of loyalty and community. I take pride in bringing positivity to those around me and strive to make a meaningful difference in both my personal and professional life.
I am on one month’s notice. Personal and professional references available on request.
Timeline
People Advisor
Area SQ Ltd (Fourfront Group)
02.2022 - Current
Level 5 CIPD Diploma - Human Resources Management
Activate Learning
09.2020 - 07.2021
Level 3 CIPD Certificate - Human Resources
Activate Learning
09.2019 - 07.2020
HR Assistant
Oxfordshire Mind (Charity)
02.2019 - 01.2022
HR Administrator
Oxfordshire Mind (Charity)
02.2019 - 02.2020
Level 3 Diploma - Early Years Education
City & Guilds
05.2016 - 05.2017
Level 2 Certificate - Information and Communication Technology
City & Guilds
05.2016 - 11.2016
AS Level passes - English Literature
Matthew Arnold School
09.2009 - 06.2010
GCSEs A-C - English Literature and Maths
Matthew Arnold School
09.2007 - 06.2009
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