Miles Soanes

Joined Noatum Logistics April 2024 to contribute to leadership team managing existing contract with Hugo Boss. Have been a key member of the team striving to deliver planned volume and KPI targets .

• Ensured a safe working environment for all personnel by championing the Health & Safety and ensuring processes and policies are followed .
• Promoted a positive, encouraging, welcoming, efficient working environment whilst developing current and new Team Leaders
• Ensured adherence to shift plan and developed key tools to maximize shift efficiency
• Managed and reviewed site documentation such as SOPs, KPIs and H&S.
• Reviewed KPI and SLA performance and suggested actionable improvements for underperforming areas.
• Stabilised and enhanced shift performance across two shifts.
• Collaborated with HR to enhance site management of colleague attendance and conduct issues.

Recruited to be part of leadership team of Lidl's new RDC in May 2022, the largest in European network. Was part of year-long testing and training of new WMS and automation implementation. Achieved increase in store servicing from 25 to 120 within first 10 months of operation. Managed recruitment planning and onboarding of first LTN colleagues, aligning workforce with operational demands.

• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Managed and motivated high-performing teams for successful KPI attainment.
• Strategically scheduled and managed 3 SWO + 120 warehouse operatives, maintaining high-performing business operations.
• Led overall direction, coordination and evaluation of department functions.
• Oversaw equipment availability and maintenance to guarantee optimal operations.
• Key User for Luton region PEPL/PT Roll out

Promoted to Planning Manager as a result of significant contributions in former role, charged with standardising operations throughout site while boosting upskilling and retention rates to future proof increased volume with in line with site upscale plan .

• Implemented 'Phoenix Shift Planning Tool' to standardise operations site-wide
• Analysed and resolved complex resource management issues for optimised scheduling.
• Directed initiatives focused on process streamlining and efficiency improvements.
• Designed and implemented new shift patterns aligned with site volume needs.
  Liaised with local agency to enhance competitiveness against nearby warehouses.
• Optimised warehouse layout for efficient storage, handling, and distribution of goods.
• Led the development of strategic operational plans with a focus on long-term growth.

Integrated into team six months post-launch of 1 million sq ft purpose-built warehouse with over 1000 colleagues on site servicing 280 stores during peak period of 250k units picking shifts.

• Oversaw a team of 14 team managers, ensuring efficient operations for 200 colleagues during peak times.
• Reduced container tipping waiting time significantly from 2.5 hours to 1.75 hours.
• Maintained top shift performance across three RDCs for eight months based on units per hour.
• Enhanced outbound loading efficiency by better yard and trailer management.
• Recruited new hires to strengthen the existing workforce..
• Ensured health and safety measures in line with company regulations.
• Managed inventory control, reduced wastage.
• Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.

Promoted to Depot Manager to lead new Suzuki parts and bikes contract, functioned as key holder for site and managed leadership team featuring 2 shift managers, 6 team leaders, and as many as 120 colleagues during peak times.

• Engaged with local agency to recruit industry-leading operatives
• Developed contingency plans for potential disruptions in supply chain operations due to covid 19 .
• Led a team of employees, fostering a cooperative work environment.
• Spearheaded site engagement
• Manage distribution of up to 2k units per shift, specialising in bike and car components
• Coordinated with independent bike dealers to ensure adherence to 1 week delivery time for motorbike sales.
• Complied diligently with all health and safety regulations-provided safer environment for staff and customers alike.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Regularly reviewed performance data, driving continuous improvement efforts.

Recruited following Bibby Distribution securing contract with BALL INC, functioning as holding depot for empty cans and facilitating storage of dispatching of up to 50 trailers daily.

• Managed stock inventory, ensuring timely fulfilment of customer orders.
• Coordinated production schedules to meet stringent deadlines.
• Handled customer queries, enhancing client satisfaction levels.
• Motivated and trained employees to maximise team productivity.
• Performed root cause analysis in deficient areas to identify and resolve central issues.
• Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of a 30 member team.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.

Recruited by Sainsbury's for FTC maternity cover to lead new training team at purpose-built freezer depot.

• Created all training documentation and departmental SOPs.
• Led onboarding and skills enhancement for 250 FTEs, equipping staff for success.
• Managed relationships with two agencies to streamline recruitment efforts.
• Built an effective training team, delivering a comprehensive onboarding plan for new hires.
• Was part of a leadership team which delivered a cost per case that was 23% below target within first year of launch.
• Secured a colleague retention rate of 89% among those onboarded in the site's inaugural year.
• Initiated change management strategies; facilitated seamless transitions during operational shifts.

Joined K&N Logistics after returning to UK, completing apprenticeship scheme and rising to department manager for Waitrose contract .

• Led a team of 2 TL's and 40 operatives in peak .
• Improved staff morale by implementing regular feedback sessions.
• Trained new recruits for seamless integration into the team.
• Delegated tasks and reacted to changing workloads to maintain efficient operations.
• Anticipated future volume trends to maximise colleague work flow .
• Championed adherence to operational best practices and company policies.
• Monitored health and safety measures for guaranteed compliance.