Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
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Miles Brooker

Writtle,Essex

Summary

Eight years of experience in fast-paced environments, including three years in a supervisory role. Proficient in coordinating daily operations, maintaining organized records, and managing customer interactions through digital systems to ensure exceptional service. Strong communicator with a hands-on approach, consistently achieving operational efficiency. Seeking an administrative position to leverage organizational and coordination skills while further developing expertise in administration and business systems.

Overview

8
8
years of professional experience

Work History

Dog Day Care Supervisor (Promoted from Assistant)

Canine Advisory Ltd
Chelmsford, Essex
10.2017 - Current
  • Supervised daily operations and assisted with administrative tasks.
  • Scheduled appointments and bookings using digital calendar tools.
  • Maintained and organised client records, operational data, and documentation.
  • Acted as contact point for customers, resolving queries and ensuring service quality.
  • Communicated effectively with staff and customers in fast-paced settings.
  • Assisted in coordinating tasks and planning daily activities for operational efficiency.
  • Trained new staff on procedures and safety protocols.
  • Implemented feedback from management to enhance workflows and organisation.
  • Coordinated daily transport schedules for clients, ensuring timely and professional service.

Education

Certificate of Higher Education - Animal Care

Writtle University college
Chelmsford
01-2017

GCSEs -

Chelmer Valley High School
Chelmsford
01-2016

Skills

  • Microsoft Office proficiency
  • Accurate record keeping
  • Scheduling and calendar management
  • Administrative support
  • Computer systems expertise
  • Written and verbal communication
  • Customer service and resolution
  • Time management skills
  • Team supervision
  • Staff training and guidance
  • Adaptability to new systems
  • Safety awareness and risk assessment

Hobbies and interests

  • Baking and cooking.
  • Musical instrument learning.
  • Cars/Motorsports.
  • Film and gaming.
  • Hiking.

Timeline

Dog Day Care Supervisor (Promoted from Assistant)

Canine Advisory Ltd
10.2017 - Current

Certificate of Higher Education - Animal Care

Writtle University college

GCSEs -

Chelmer Valley High School
Miles Brooker