Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Miles Ayoola

Balham, London

Summary

  • Passionate and customer-focused professional, with a strong interest in Retail, sports and fashion. Excited to bring knowledge, skills and enthusiasm to a dynamic retail environment.
  • Experienced in customer service, adept at building rapport and understanding client needs.
  • Reliable and hard working, providing an outstanding personalized shopping experience that will exceed customer expectations and secure sales.
  • Experienced in visual merchandising, inventory management, and sales techniques to increase sales and ensure a positive and memorable customer shopping experience.
  • Eager to join a team that values creativity, customer satisfaction, and continuous growth in the fashion and retail industry.

Overview

7
7
years of professional experience

Work History

Retail Supermarket Assistant

Marks and Spencer (Work Experience)
06.2017 - 07.2017

Overview: Work experience that introduced me to retail, sales and customers services and team work.

  • Replenish shelves and manage inventory, assisting customers to locate products.
  • Ability to address customer needs effectively and maintain a friendly and helpful attitude.
  • Problem-solving, particularly when dealing with inventory shortages, or resolving customer complaints.
  • Stock room assistance.
  • Product knowledge.

Bar Associate

Weatherspoons
06.2018 - 01.2020

Overview: Fast paced environment, where I gained invaluable customer experience and learnt about hospitality, time management, multi-tasking and customer service.

  • Serving drinks and food.
  • Placing orders and operating tills, dealing with cash transcations.
  • Remaining calm under pressure, especially during peak hours, and when dealing with difficult customers.
  • Sharpened interpersonal skills through diverse customer and colleague interactions.
  • Assisted in stock room management.
  • Ensuring all areas were neat and presentable.

Food Courier

Zapp
11.2021 - 12.2022

Overview: Obtained valuable skills in time management, navigation, and customer service while working as a food courier.

  • Effectively planning efficient routes to ensure timely deliveries.
  • Organized and managed multiple orders, while maintaining a high standard of service to enhance the customer experience.
  • Problem-solving skills, to navigate unexpected challenges like traffic delays, or incorrect addresses in a timely manner to minimize delay to customers.
  • Ability to work independently, stay focused under pressure, and provide excellent service with every order.
  • Stock room management and updating systems, to reflect when goods are out of stock and need replenishing.

Sales Agent

Cuckoo
01.2023 - Current


Overview: Working as a door-to-door salesman in various locations of England.

  • Effective communication and pitched products to a wide variety of people.
  • Ability to think swiftly, engaging ice breaking tactics to overcome objections and build rapport quickly.
  • Achieved a notable increase in sales through adept utilization of persuasive techniques, that included tailoring the sales script to connect with prospective customer.


Education

BTEC Level 3 -

Fox Soccer Academy

GCSEs -

Chestnut Grove Academy

Skills

  • Inventory Management
  • Visual Merchandising
  • Problem-Solving
  • Sales Techniques
  • Communication
  • Product Knowledge
  • Customer Service
  • Teamwork
  • Multi-Tasking
  • Time Management
  • Market Analysis
  • Athleticism

Languages

English
Native language
French
Elementary
A2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Agent

Cuckoo
01.2023 - Current

Food Courier

Zapp
11.2021 - 12.2022

Bar Associate

Weatherspoons
06.2018 - 01.2020

Retail Supermarket Assistant

Marks and Spencer (Work Experience)
06.2017 - 07.2017

BTEC Level 3 -

Fox Soccer Academy

GCSEs -

Chestnut Grove Academy
Miles Ayoola