Milena Zakrzewska
Birmingham,England
Summary
A bi-lingual, compassionate, and diligent individual who works well under pressure and always adheres to targets and deadlines.An energetic individual who has gained many experiences throughout my working life including working with various age groups, genders, and disabilities. I have always had a passion for supporting people and enjoy knowing that I can make an impact on making a difference.I enjoy learning new skills, I’m a highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work history
Counsellor/ Activities Assistant
Shady Oaks Camp
06.2022 - 09.2022
- Cared for children with physical, emotional, or cognitive impairments
- Provided support, encouragement, and companionship by engaging in activities, such as playing games, visiting places, taking walks, or having conversations
- Help children with self-care, such as toileting, bathing, dressing, brushing teeth, etc.
- Assisted with mobility, transporting from one location to another with a wheelchair or other form of support
- Engaged in muscle stretching and strengthening exercises as needed to improve range of motion
- Dispensed and administered medication
Ranger Support Officer
Birmingham City Council
06.2021 - 06.2022
- Taking calls and handling complaints
- Cash handling and dealing with people’s needs
- Litter picking
- Working in the shop, selling toys, interacting with the public
- Cleaning the shop and dealing with the car park
- Make sure the building was safe for the public
- Handling lost property
- Checking the play area
- Assisting management with confidential files
- Took bookings for schools and general election bookings
Day Events Assistant/ Steward
Blue Arrow Job Agency
07.2018
- Greet and meeting customers
- Housekeeping and waitressing
- Working to deadlines
- Safeguarding children on rides
- Helping people navigate around the venue
Stewarding
Birmingham Pride Parade
05.2018
- Navigating people where they need to go
- Safeguarding people entering site and off site
- Wristbands and security checks
Dog Walking and House Care
09.2016 - 08.2018
- Dog walking duties
- Assisting with the care of my neighbour, helping with cleaning and general day to day life
Care Worker
Debra Dennis
Birmingham, England
08 2023 - Current
- effective communication skills resulting in an atmosphere of trust and respect.
- Assisted in meal preparation to ensure proper nutrition.
- Enhanced patient comfort by providing personal care services, including bathing and grooming.
- Supported patient with mobility issues, promoted independence.
- Aided in bathing, dressing and continence support.
- Managed household chores, created a clean environment.
- I followed safe lifting protocls making sure she's always safe
- Accompained patient to and from appointments
Education
Level 1 Diploma - Employability Skills, Customer Service, Food Hygiene Awareness, Understanding Basic First Aid, Manual Handling Awareness, Health and Safety
GB Training UK Ltd
05.2019 - 06.2019
Princes Trust, Team Challenges, Basic Food Hygiene and Safety Course, Literacy and Numeracy, Volunteering in Asda and Tesco, Residential Outdoor Activity Week, Community Project, Work Placement, Preparation for Employment Week
Worcestershire College
06.2018 - 10.2018
Uniformed Public Services - Government, Policies, and The Public Services, Leadership and Teamwork in The Public Services, Citizenship, Diversity, and The Public Services, Understanding Discipline in The Public Services, Outdoor and Adventurous Expeditions, Crime and its Effects on Society, Command and Control in The Uniformed Public Services, Responding to Emergency Service Incidents, Police Powers in The Public Services, Exercise, Health, and Lifestyle Instructing Physical Activity and Exercise, Employment in The Uniformed Public Services
Birmingham Metropolitan College
09.2016 - 06.2018
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Salesians Secondary School
09.2013 - 06.2016
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Mary Queen of Ireland Primary School
12.2006 - 06.2013
Skills
- Leadership
- Teamwork
- Written Communication
- Verbal Communication
- Ability to Work Under Pressure
- Ability to Meet Deadlines
- Food Preparation
- Health and Safety Awareness
- Solution Focused
- IT Literacy
- Equality and Diversity
- Care management
- Disability care
Custom
Available Upon Request
Custom
I am interested in learning new things and helping different types of people, I enjoy socialising with my friends and trying out new things. I love to help my mom with baking and cooking. I also enjoy swimming and going for walks. I also love listening to music while I am doing different tasks and activities at home.
Timeline
Counsellor/ Activities Assistant
Shady Oaks Camp
06.2022 - 09.2022
Ranger Support Officer
Birmingham City Council
06.2021 - 06.2022
Level 1 Diploma - Employability Skills, Customer Service, Food Hygiene Awareness, Understanding Basic First Aid, Manual Handling Awareness, Health and Safety
GB Training UK Ltd
05.2019 - 06.2019
Day Events Assistant/ Steward
Blue Arrow Job Agency
07.2018
Princes Trust, Team Challenges, Basic Food Hygiene and Safety Course, Literacy and Numeracy, Volunteering in Asda and Tesco, Residential Outdoor Activity Week, Community Project, Work Placement, Preparation for Employment Week
Worcestershire College
06.2018 - 10.2018
Stewarding
Birmingham Pride Parade
05.2018
Dog Walking and House Care
09.2016 - 08.2018
Uniformed Public Services - Government, Policies, and The Public Services, Leadership and Teamwork in The Public Services, Citizenship, Diversity, and The Public Services, Understanding Discipline in The Public Services, Outdoor and Adventurous Expeditions, Crime and its Effects on Society, Command and Control in The Uniformed Public Services, Responding to Emergency Service Incidents, Police Powers in The Public Services, Exercise, Health, and Lifestyle Instructing Physical Activity and Exercise, Employment in The Uniformed Public Services
Birmingham Metropolitan College
09.2016 - 06.2018
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Salesians Secondary School
09.2013 - 06.2016
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Mary Queen of Ireland Primary School
12.2006 - 06.2013
Care Worker
Debra Dennis
08 2023 - Current