Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Milena Kostadinova

London

Summary

Cleaner adaptable to different building environments and project demands. Methodical about following correct procedures and completing deep cleaning. Reliable cleaner always ready for cleaning assignments and willing to work hard to meet targets. Trained in cleaning different types of spaces and adaptable to changing requirements between jobs. Careful to check work and maintain strict quality standards. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Thorough cleaning professional experienced in working under tight deadlines. Exceeds client expectations with attention to detail, expertise in stain removal and work speed. Accomplishes assignments independently or with cleaning team. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Office cleaner

Homelink
London
07.2023 - Current
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Emptied and cleaned trash cans following procedures.
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Polished glass, mirrors and metal items to attractive shine.
  • Remained flexible to work shifts at short notice in busy periods.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.

Personal care assistant

Zoe Panayiotou
London
05.2015 - Current
  • Aided clients with bedtime routines, washing and dressing.
  • Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
  • Kept detailed records of care activities, condition changes and treatment responses.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Accompanied clients to medical or dental appointments, grocery and errands.
  • Delivered toileting support for clients with mobility issues.
  • Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
  • Planned client meal plans, shopped for ingredients and cooked meals.
  • Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
  • Assisted clients with daily household cleaning, laundry and food preparation.
  • Accompanied clients to important appointments.
  • Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
  • Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
  • Followed client treatment plans for exercises, medications and wound care.
  • Fed clients with severe limitations and assisted more mobile clients with self-feeding.
  • Operated hoists to move clients in and out of bed.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.

Education

Higher National Diploma - Business

LONDON BRIDGE BUSINESS ACADEMY
London
09.2020 - 01.2023

Skills

  • Cleaning equipment knowledge
  • Deep cleaning
  • Sweeping
  • Hoovering
  • Surface polishing
  • Housekeeping
  • Cleaning inventory management
  • Vacuuming
  • Hard floor mopping
  • Problem-solving
  • Multilingual

Affiliations

  • to listen music, to go to cinema, to spend time with family and friends, to read books

Languages

Spanish
Fluent
Bulgarian
Native
Russian
Intermediate

References

References available upon request.

Timeline

Office cleaner

Homelink
07.2023 - Current

Higher National Diploma - Business

LONDON BRIDGE BUSINESS ACADEMY
09.2020 - 01.2023

Personal care assistant

Zoe Panayiotou
05.2015 - Current
Milena Kostadinova