Summary
Overview
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Education
Skills
Custom
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Milena Hristova

Milena Hristova

Uxbridge,UK

Summary

A results-driven professional with a diverse portfolio of transferable skills acquired across multiple industries. Known for being conscientious, responsible, and highly dedicated, with a proven ability to manage tasks efficiently within tight deadlines through exceptional organizational capabilities.
Equally effective working independently or collaboratively within a team, can adapt quickly to new environments and challenges. Strong planning and prioritization skills person, enable to streamline task execution and consistently meet pre-established goals.

Currently seeking growth opportunities in data analytics and master data management, with commitment for continuous learning and professional development. A proactive individual actively seeking new challenges that expand expertise and enhance contributions to organizational success. Brings strong analytical capabilities, a keen eye for detail, and exceptional problem-solving skills.

Overview

23
23
years of professional experience

Work history

Data Analyst - UK/IE Health & Hygiene Division

RECKITT
Slough, Slough
07.2023 - 07.2025
  • Owned end-to-end vendor data lifecycle by raising and maintaining requests via Reckitt Master Data Governance Supplier system, ensuring data integrity across UK/IE operations.
  • Accountable for monitoring and ensuring adherence to key performance indicators (KPIs) across all mentioned processes above.
  • Acted as liaison between offshore Global Financial Services and UK/IE Vendor Requesters, streamlining communication and resolving data discrepancies in real time.
  • Ensured accurate and timely maintenance of standard pricing and customer-specific discounts in ERP systems, based on approved Price Change Forms.
  • Supported material creation process by refreshing MTRP daily and ensuring Siebel cost-of-goods data was accurately set up to support NPD (New Product Development) timelines.
  • Maintained and weekly updated pricing forms with refreshed MTRP inputs.
  • Drove continuous data improvements by collaborating with internal stakeholders and troubleshooting ERP inconsistencies.
  • Maintained local master data in SAP ECC and contributed to streamlining of mass data processes.
  • Delivered training to new users and effectively managed stakeholder relationships to build confidence in master data accuracy.
  • Monitored key performance indicators and ensured SLA targets were consistently met across data stewardship function.
  • Provided data support for global transformation projects, offering agile responses to shifting priorities.
  • Collaborated cross-functionally to meet project deadlines, delivered consistent results.

Floor Manager/Crew Trainer

APPT Corporation Ltd
London, England
10.2015 - 06.2023
  • Delivered high standards of operational performance by executing restaurant tasks in line with McDonald's service and food quality protocols.
  • Demonstrated strong leadership and time management in high-volume, fast-paced environment.
  • Provided structured training and mentoring to new team members, fostering culture of excellence, safety, and collaboration.
  • Role-modelled performance expectations, consistently upholding company standards in food safety, hygiene, and customer service.
  • Delivered regular feedback to crew aligned with shift targets and customer satisfaction metrics.
  • Facilitated clear communication between frontline staff and management to enhance teamwork and overall service delivery.
  • Ensured smooth day-to-day running of restaurant operations by supporting crew across customer service, kitchen prep, and cleaning responsibilities.
  • Improved customer satisfaction by streamlining floor operations.
  • Streamlined customer service to enhance shopping experience.

SAP Support Junior Consultant - Retail sector

SAP Bulgarian Business Solutions Ltd
Sofia
05.2014 - 07.2015
  • Creation and Support of Master Data in Retail Systems /SAP/new materials.
  • Maintaining purchase and sale prices, discounts /vendors and customer discounts.
  • Customising New Sites /Plants/ in DEV system and transportation to QUA and PRO system.
  • Creating SAP queries for reporting purpose.
  • Liaising and prioritizing requests with end-users and pro-actively resolving them.
  • Running or participate in master data projects to improve or enhance system according to client requirements - for example, new SAP query reports, LSMWs and Z-t codes for automation existing processes.
  • Formulated innovative solutions to overcome client's business challenges.
  • Assisting in coordinating SAP technical activities with 3rd Parties towards seamlessly implementing change and formulating change requests to newly implemented solution.
  • Prioritised tasks according to urgency and importance for optimal productivity.
  • End users training and support.

Retail Pricing Manager

Piccadilly LTD
Sofia
11.2012 - 04.2014
  • Oversaw end-to-end pricing operations within SAP, managing regular and promotional pricing, advertising leaflet content, and supplier negotiations from product selection to final print approval.
  • Verified promo pricing accuracy post-implementation and actively pursued credit notes to reconcile supplier discrepancies.
  • Created and maintained accurate material master data in SAP Retail Systems, ensuring seamless item setup and lifecycle control.
  • Managed transfer of new and corrected items from SAP to POS systems across multiple store sites, reducing product setup delays.
  • Monitored and corrected moving average prices and unprocessed transactional errors (SAP-WPER), securing data integrity.
  • Spearheaded creation of Order to Cash documents while serving as primary point of contact for all pricing-related queries.
  • Contributed as Key User in implementation of centralized supply project, offering SAP system testing, validation, and feedback during major updates.
  • Conducted rigorous testing of new reports, transactions, and pricing modifications across SAP and BW environments before deployment.
  • Delivered tailored end-user training and documentation support, enhancing knowledge retention and compliance.
  • Created, modified, and managed hierarchical category structures in accordance with company master data policies.
  • Played critical role in achieving financial performance metrics, including company turnover, margin, and profit targets.

Category Manager Detergents and sanitary materials

Piccadilly LTD
Varna
04.2005 - 10.2007
  • Led pricing strategy for Detergents & Sanitary category, including purchasing, sales, and promotional pricing to optimize profit margins.
  • Managed product assortment through performance tracking of top/bottom SKUs, monitoring group and subcategory margins, and adapting ranges to ensure year-end margin targets were met.
  • Prepared weekly, monthly, and annual reports on product performance and margin delivery, enabling data-driven assortment rationalization.
  • Developed long-term growth strategies through insight-led brand planning and performance tracking.
  • Represented category at monthly KPI meetings, reporting strategic updates and financial outcomes to senior leadership.
  • Delivered category revenue and profitability targets through effective product lifecycle management and cost control.
  • Coordinated supplier promotions and managed onboarding of new product lines, ensuring commercial viability and customer alignment.
  • Created and launched private-label product concepts, contributing to margin expansion and brand differentiation.
  • Delivered trade category branding and layout optimization projects to elevate in-store execution and shopper experience.
  • Negotiated and finalized trade contracts with key suppliers, strengthening partnerships and improving commercial terms.

Assistant Category Manager/Non-food, Detergent and Cosmetics

Piccadilly LTD
Varna
06.2002 - 03.2005
  • Established and maintained governance protocols for Materials Master Data within Retail Systems (SAP), including accurate creation, validation, and ongoing support.
  • Performed oversight of purchasing and sales price governance, covering both regular and promotional pricing strategies to ensure data integrity and compliance.
  • Generated and analyzed monthly, ad hoc, and regular reports to support data-driven decision-making and operational transparency.
  • Supported the development of insight-led brand strategies and execution plans aimed at increasing long-term growth and market impact.
  • Coordinated promotional proposals and new line information from suppliers, ensuring timely and accurate integration into retail systems.
  • Assisted the Product Manager with current initiatives, contributing to project execution and strategic alignment.
  • Executed ad hoc duties as required, demonstrating flexibility and responsiveness to evolving business needs.
  • Assisted the Product Manager with current initiatives, contributing to project execution and strategic alignment.
  • Executed ad hoc duties as required, demonstrating flexibility and responsiveness to evolving business needs.

Assistant in Accountant Department

Piccadilly LTD
Varna
04.2002 - 05.2002
  • Creating new customers and suppliers in system.
  • Preparing suppliers invoices and credit notes before upcoming posting.
  • Quantitative and price comparison of orders with received invoices.
  • Participation in regular and annual stocks inventories and correcting discrepancies.
  • Provides back - up Finance Team Leader support.
  • Preparation of reports on overdue payments to suppliers.

Education

Bachelor of Economics and Trade - Economics, Management and Finance of Trading

University of Economics
Varna
2002

AAT Foundation Certificate in Accounting - Level 2 601/6552/2

ASSOCIATION OF ACCOUNTING TECHNICIANS
London
2020

AAT Advanced Diploma in Accounting - Level 3 601/6554/6

ASSOCIATION OF ACCOUNTING TECHNICIANS
London
2022

Skills

  • Microsoft Office
  • Word
  • Excel
  • Power Point
  • SAP-MM
  • SAP-SD
  • SPRO customizing
  • LSMW
  • MDG-Suppliers
  • SAP4HANA
  • Analytical Skills
  • Time Management
  • Team Management

Custom

New SAP installation, V-TAC Europe LTD, Sofia, Bulgaria, Master Data Management: Creation and customization of all plants in SPRO/DEV system, followed by transport to QUA and PRO systems., Assignment of material/merchandise groups and hierarchical levels., Establishment of new plant assortments for listing and promotions., Transfer of all materials from the current system to the new SAP system., Creation of purchase records with vendor prices and discounts., Updating of all sale prices across existing sales areas, sales organizations, and distribution channels., Creation of all retail price promotions in SAP., Extraction and transfer of all client and vendor master data from the old system to SAP via LSMW., Verification and comparison of sale and purchase prices, material EANs, and vendor discounts between the old and new systems to identify and resolve discrepancies., Extraction and uploading of purchase orders, sales orders, customer rebates, vendor discounts, stock availability by material, warehouse, and storage location from the old system to SAP., End-User Training and Support: Providing comprehensive training and ongoing support to end-users. Pricing Transformation Process at Reckitt for UK/IE Business Unit, Master Data Management: Testing all new T-codes as part of the SAP process., Testing and uploading data from mass upload templates for various customers., Testing and uploading different customer pricing conditions., Testing all reports related to customer prices., Testing and uploading all data from mass upload templates related to Standard Pricing and Recommended Retail Prices. LER Process, Participating in the vendor validation process prior to the business unit split.

Timeline

Data Analyst - UK/IE Health & Hygiene Division

RECKITT
07.2023 - 07.2025

Floor Manager/Crew Trainer

APPT Corporation Ltd
10.2015 - 06.2023

SAP Support Junior Consultant - Retail sector

SAP Bulgarian Business Solutions Ltd
05.2014 - 07.2015

Retail Pricing Manager

Piccadilly LTD
11.2012 - 04.2014

Category Manager Detergents and sanitary materials

Piccadilly LTD
04.2005 - 10.2007

Assistant Category Manager/Non-food, Detergent and Cosmetics

Piccadilly LTD
06.2002 - 03.2005

Assistant in Accountant Department

Piccadilly LTD
04.2002 - 05.2002

Bachelor of Economics and Trade - Economics, Management and Finance of Trading

University of Economics

AAT Foundation Certificate in Accounting - Level 2 601/6552/2

ASSOCIATION OF ACCOUNTING TECHNICIANS

AAT Advanced Diploma in Accounting - Level 3 601/6554/6

ASSOCIATION OF ACCOUNTING TECHNICIANS

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Milena Hristova