Milankumar Bagsariya
Ilford,Please select
Summary
Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results. Offering strong leadership, communication, and problem-solving abilities. Knowledgeable about team collaboration, project management, and customer relations. Ready to use and develop organisational, strategic planning, and interpersonal skills in Management role.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work history
Temple of seitan
Employer
London, Uk
2022.02 - 2023.12
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
Restaurant General Manager
Dosa Zone
Surat, India
02/2018 - 12/2022
- Monitored dining room service levels during busy periods, ensuring smooth flow of operations.
- Negotiated contracts with vendors, securing best possible pricing agreements.
- Implemented new menu items based on customer feedback and food trends, leading to increased sales.
- Managed staff rosters for optimal productivity and efficiency.
- Handled customer complaints efficiently, ensuring their swift resolution whilst maintaining client satisfaction levels.
- Fostered a positive working environment, resulting in lower staff turnover rates.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Prepared rotas to achieve stable coverage while minimising payroll costs.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
Education
B-Tech - Civil Engeering
APJ Abdul Kalam University
India 2014.01 - 2017.04
Master of Science - Management
University of Brighton
Brighton 2023.01 - 2024.05
Skills
- Ability to analyze problems and solve
- Organizational skills
- Self-motivated
- Communicating with dementia patients
- Patient dignity preservatio
- Dementia care training
- Personal hygiene maintenance assistance
- Exercise and activity plannin
- Personal care assistance
Timeline
Master of Science - Management
University of Brighton
2023.01 - 2024.05
Temple of seitan
Employer
2022.02 - 2023.12
Restaurant General Manager
Dosa Zone
02/2018 - 12/2022
B-Tech - Civil Engeering
APJ Abdul Kalam University
2014.01 - 2017.04