Milandu Mwembe

Providing excellent customer service, guidance and support to internal and external customers.

Processing all transactional activities through the relevant workflow tool.

Ensuring compliance with appropriate processes and controls – driving efficiency and corrective action

as required.

 Taking ownership for and handling non-standard requests or issues; escalate if appropriate.

Accurately working within agreed SLA’s on a right first time basis.

 To work with high levels of integrity and confidentiality.

Ensuring appropriate records are kept and enabling accurate reporting.

Embrace and promote department and wider P2P Hub initiatives and personal development.

Working as part of a team to work towards targets.

Supporting the team lead in driving departmental change and innovation

Supervision of administrators, as required.

 And any other task requested by team lead or any P2P Hub senior manager

● Prepared, Monitored daily cash flow and ensured liquidity is enough to meet immediate and weekly payments obligations
● Processed all University payments and liaised with banks and suppliers for any queries
● Developed and compiled payments workflow and procedures that enabled streamlined functioning of various tasks

● Monitored supplier account activities and reviewed supplier reconciliations before a payment can be initiated.
● I successfully implemented the University on line receipting in collaboration with our bankers.
● Participated in six on-site external audits of the University and Specific funds Audits for donated funds
● I played a pivotal role in development of the University advance payment system and tracking the required paperwork

● Analyzed and monitored employee benefits implementing IFRS 19 and taxed the benefits with the guidance of the standard.
● I conducted a monthly payroll run on Paywell system and reviewed to check for errors before sending out for payment

● Part of the high-performing team to run special runs and implement International Standard 20 on government grants to the university

● Ensured that all medical aid funds were collected timeously and improved the cash flow management of the company.

● Produced final accounts and all statutory requirements needed for company to get its trading license renewed

● Improved the Accounting systems by recommending the introduction of pastel for easier consolidation of financial information and client claims

● Made recommendations on invoicing by advocating for on line and system invoices rather the manual that was prone to errors and inefficiencies

● Managed all debtors and creditors accounts ensuring all reports and reconciliations are done on time

● Supervised the work of Accounts clerks and students on attachment

Cashier

● Accepted cash, cheques, vouchers or automatic or debits or bankcard for payment of fees or cost of goods and services received according to established procedures

● Reviewing orders or fee schedules to calculate total price and reconcile with tendered cash before issuing a receipt.

● Prepared summary reports to reflect cash flow and keep periodic balance sheets of amounts and number of transactions.

● Prepared and maintained various records, reports and files of transaction and data by computing and recording total transactions

● Resolved customer queries