Mikhaiela Tikhu
Summary
A multilingual professional with over 7 years of experience across teaching, translation, and customer service roles. Proficient in communication and collaboration. I work effectively within a team as well as on my own. Committed to continuous learning and professional development, with a strong interest in exploring new opportunities.
Overview
7
7
years of professional experience
Work History
Food and Beverage Assistant
De Vere Wokefield Estate Limited
05.2022 - 01.2024
- Achieved notable improvements in customer satisfaction by efficiently managing a high volume of orders in a fast-paced environment.
- Successfully managed reservations and seating for up to 200 guests daily, ensuring a positive dining experience for all customers.
- Received commendations for outstanding customer service and teamwork, as well as for problem-solving abilities.
- Collaborated closely with kitchen staff to implement strategies that improved front-of-house operations.
Romanian Tutor
Limba Online School
08.2016 - 02.2022
- Successfully led online language tutoring sessions via Skype and Zoom for diverse groups and individual adult learners aged 18-60+.
- Guided learners towards Romanian citizenship by mastering the language through immersive instruction in reading, writing, and cultural comprehension.
- Developed and implemented tailored lesson plans covering everyday language use, business etiquette, and professional communication, resulting in enhanced language proficiency and practical skills for daily life and the workplace.
- Mentored candidates for language proficiency exams, ensuring thorough preparation and fostering confidence, leading to exceptional performance and successful outcomes, with a high success rate among students.
- Optimised citizenship application procedures by carefully organizing necessary documents, ensuring they meet official requirements, and making the application process smooth and efficient for students.
Translator and Interpreter
Self-employed
10.2018 - 07.2020
- Translated a wide range of projects, including legal documents, articles, and drug datasheets, between Ukrainian and Romanian languages, as well as vice versa.
- Provided interpretation services from Romanian into Ukrainian or Russian during business meetings and art exhibitions.
- Achieved high client satisfaction by consistently delivering accurate and timely translations across various industries.
- Collaborated with fellow translators to maintain consistency in language usage and style across all documents.
Primary School Teacher
Primary School, Ukraine
09.2016 - 09.2017
- Maintained documentation for effective classroom management.
- Coordinated a variety of engaging events, including the First Day at School, New Year celebration, and the celebration of the beginning of spring (Mărțișor), fostering a vibrant and inclusive school community.
- Planned and conducted lessons in various subjects such as Ukrainian (reading and writing), Romanian (reading and writing), Maths, Music, Arts and Crafts, and Nature Science.
- Developed strong relationships with parents, guardians, and colleagues through effective communication and collaboration.
- Provided personalized one-on-one support for students with learning disabilities.
Education
Bachelor Degree in Secondary Education - Romanian Language And Literature
Yuriy Fedkovych Chernivtsi National University
Chernivtsi, UkraineJunior Specialist Diploma in Primary Education - Primary School Teacher
Yuriy Fedkovych CHNU Pedagogical College
Chernivtsi, UkraineSkills
- MS Office Suite
- Google Workspace
- Translation Software
- Interpreting
- Python
- Educational Technology Tools
- Classroom Technology Integration
- Costumer Service
- Time Management
- Language Proficiency
Languages
Ukrainian, Romanian
Native language
English
Proficient
C2
Russian
Proficient
C2
Timeline
Food and Beverage Assistant
De Vere Wokefield Estate Limited
05.2022 - 01.2024
Translator and Interpreter
Self-employed
10.2018 - 07.2020
Primary School Teacher
Primary School, Ukraine
09.2016 - 09.2017
Romanian Tutor
Limba Online School
08.2016 - 02.2022
Bachelor Degree in Secondary Education - Romanian Language And Literature
Yuriy Fedkovych Chernivtsi National University
Junior Specialist Diploma in Primary Education - Primary School Teacher
Yuriy Fedkovych CHNU Pedagogical College
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