Lecturing for third year criminology and psychology students on topics such as substance use and Drug Strategy in prisons, Interventions in prison and applied theory in practice
Head of Rehabilitation
G4S, HMP & YOI Parc Prison
03.2020 - 11.2024
Functional responsibility for Rehabilitation Activities including Offender Management, Drug Strategy, Interventions, Family Services and Visits (circa 120 staff)
Chair of G4S Interventions and Research Panel
Driving cost efficiency across functional area of responsibility
Oversight of multiple added value/income generating projects across establishment
Achievements:
Multiple successful HMIP and HMPPS Substance Misuse Group audits, and recognised as best practice for Substance Use Services
Delivered circa £100k in cost savings across function
Secured and enabled multiple research projects for the prison
Successfully embedded new roles to improve outcomes for service users and improve psychologically informed practice (Psychology Assistants, Health and Recovery Workers)
Securing additional interventions and resource to support prison population
Consistent strong perforamnce against contractual targets
Timely delivery of SDS40 implementation as most impacted site in England and Wales
Operational Mobilisation Lead
G4S
12.2021 - 07.2024
Oversight of all aspects of operational mobilisation (Prison management, FM, IT, finance, HR)
Implementation and delivery of contractual requirements
Ongoing management of commissioner relationship
Achievements:
Submission and sign off of Annual Custodial Service Delivery Plan
Successful mobilisation of contract and delivery of obligations
Organisational restructure and associated budgetary savings
Operational Solution Lead
G4S, Care and Rehabilitation Services Business Development Team (Secondment)
01.2019 - 01.2022
Submission for Prison Estates Transformation Programme (PETP) Framework
Overall Solution Design and Technical Responses for HMP Wellingborough (new prison) and HMP & YOI Parc (rebid) including vision, technical responses and infrastructure investment
Storyboard, pink & red review presentations to CaRS SLT
Providing ongoing assurance to G4S UK&I SLT via RIC and GIC
Presenting operational solution to HMPPS Prison Competitions Team at competitive dialogue
Decision making for final bid price, including staff profile, investments and subcontracting agreements
Engagement across stakeholders, partners and within the business to maximise bid effectiveness
Achievements:
Successful in securing place on PETP Framework
Successful in securing preferred bidder status for HMP Wellingborough and HMP & YOI Parc
Successful tender for Parc which secured significant infrastructure investment (circa £10M)
Design of operational model with 48 posts reduced as part of
efficiency drive (representing a 6% headcount reduction at a value of
circa £1.624 million)
Senior Manager Drug Strategy / OMU
G4S, HMP & YOI Parc Prison
08.2014 - 01.2019
Strategic and operational oversight across areas of responsibility
Income generation to bring added value and enhance service user experience
Delivering performance to meet relevant CDIs
Fulfil wider role responsibilities relevant to grade and G4S requirements (e.g., complex investigations, HMIP etc.)
Achievements:
Secured circa £250k in value add services across multiple bids
Undertook and implemented full review of substance misuse service to improve effectiveness and performance
Highest recorded performance for OBPs recorded following department review
Trustee and Vice Chair
Caer Las Cymru (Now Goleudy)
01.2011 - 12.2019
Effective governance and scrutiny across strategic, operational and financial decision making
Oversight of acquisition of Cyrenians Cymru
Policy and Service Development Manager
Cymorth Cymru
Cardiff
09.2008 - 08.2014
Responsible for policy and public affairs as the membership organisation for providers of services to vulnerable people (homelessness, substance use, mental health, housing)
Engagement and lobbying of elected members and officials to bring policy change and improvements for the sector
Supporting members with income generation, organisational sustainability and formal collaboration
Education
MSc - Housing and Professional Practice (Including 1 year placement)
Cardiff University
09.2007 - 08.2009
BSc Econ - Politics
Cardiff University
Cardiff
09.2004 - 07.2007
A-Levels -
The College of Richard Collyer
Horsham, West Sussex
09.2002 - 06.2004
GCSEs - undefined
The Forest School
01.1997 - 01.2002
ILM Management Level 5 - undefined
EDUC8 Training
Timeline
Associate Lecturer
University of South Wales
10.2024 - Current
Operational Mobilisation Lead
G4S
12.2021 - 07.2024
Head of Rehabilitation
G4S, HMP & YOI Parc Prison
03.2020 - 11.2024
Operational Solution Lead
G4S, Care and Rehabilitation Services Business Development Team (Secondment)
01.2019 - 01.2022
Senior Manager Drug Strategy / OMU
G4S, HMP & YOI Parc Prison
08.2014 - 01.2019
Trustee and Vice Chair
Caer Las Cymru (Now Goleudy)
01.2011 - 12.2019
Policy and Service Development Manager
Cymorth Cymru
09.2008 - 08.2014
MSc - Housing and Professional Practice (Including 1 year placement)