Mike Threlfall
London
Overview
32
32
years of professional experience
3
3
years of post-secondary education
Work history
Medical Records Filing Clerk
Charing Cross Hospital
London
2007.05 - 2009.02
- Processed records in secure storage areas and systems to prevent unauthorised access.
- Processed records for patient admission, treatment and discharge for billing purposes.
- Delivered records to healthcare providers, researching and retrieving lost or missing patient information.
- Kept test results in patients' notes for reference by medical professionals.
- Created digital copies of paperwork and stored records electronically.
- Performed volume data entry, inputting patient records into medical systems.
- Used on-site and off-site storage to manage health records, minimising data losses from breaches.
- Supplied staff with documents and forms for different medical activities.
- Managed large volumes of case notes using computerised tracking and filing systems.
- Availed medical records upon request by medics and hospital staff.
Post Person
Allianz Cornhill Insurance
London
2005.06 - 2007.04
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Handled packages with care to maintain product integrity, reporting issues of damage.
- Secured customer signatures for deliveries using delivery management software.
- Sorted mail between routes to maximise efficiency.
- Organised mail deliveries by priority and nearest location.
- Responded to customer enquiries and escalated complaints to management.
- Operated mailing information systems to register incoming and outgoing mail.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Submitted reports to supervisors regarding accidents or incidents during time of duty.
Chief Immigration Officer
Home Office
London
2000.03 - 2003.01
- Controlled documents to support compliance with entry criteria and related taxes.
- Provided court testimony related to circumstances and results of investigations.
- Identified security threats during investigations, inspections or patrols.
- Reviewed travel documents at border stations to verify authorisations and certificates.
- Used professional researching and interviewing methods and techniques to gather relevant data.
- Prohibited illegal imports and exports, following established protocols.
- Maintained updated records of transactions, violations and determinations.
- Patrolled national borders and coastal waters to prohibit illegal entry.
- Detained persons for violations of immigration and customs laws.
- Coordinated with law enforcement and regulatory agencies involved in deportation and prosecution.
- Followed established procedures to minimise or neutralise security threats.
- Checked individuals and vehicles crossing national borders to enforce government regulations.
Immigration Officer
Home Office
London
1986.04 - 2000.03
- Used professional researching and interviewing methods and techniques to gather relevant data.
- Prohibited illegal imports and exports, following established protocols.
- Examined transport documents and freight to confirm details and customs fees.
- Detained persons for violations of immigration and customs laws.
- Inspected luggage to verify conformance to government rules concerning import or export of goods and currencies.
- Identified security threats during investigations, inspections or patrols.
- Reviewed travel documents at border stations to verify authorisations and certificates.
- Advised individuals or organisations on licensing procedures and documentation.
- Patrolled national borders and coastal waters to prohibit illegal entry.
- Controlled documents to support compliance with entry criteria and related taxes.
- Combatted import of illegal goods, firearms and drugs in alignment with customs laws.
- Followed established procedures to minimise or neutralise security threats.
- Coordinated with law enforcement and regulatory agencies involved in deportation and prosecution.
- Explained application verification processes and licence eligibility to resolve enquiries.
- Maintained updated records of transactions, violations and determinations.
- Checked individuals and vehicles crossing national borders to enforce government regulations.
- Provided court testimony related to circumstances and results of investigations.
Clerical Officer
DHSS
Skipton, North Yorkshire
1976.09 - 1986.04
- Prepared and analysed financial statements for management teams.
- Minimised communication gaps between departments by preparing departmental correspondence.
- Responded to telephone enquiries from clients, vendors and members of public.
- Edited and created reports, memos and correspondence to maintain timely communications.
- Compiled and distilled budgetary data to identify and resolve discrepancies.
- Established workflow processes and implemented modifications to improve administrative operations.
- Identified new ways to improve departmental support, streamlining processes to improve efficiencies.
- Maintained employee files in accordance with company policies and legal requirements.
- Distributed reports and correspondence to enhance internal communications.
- Monitored office supply inventory, promptly reordering low-stock items to prevent disruptions.
Education
A-Levels - English
Craven College
Skipton 1980.09 - 1981.05
A-Levels - History, General Studies
Ermysted's Grammar School
Skipton 1974.09 - 1976.05
GCSEs - English Lang & Lit, History, French, Maths, Physics
Ermysted's Grammar School
Skipton 1973.09 - 1974.05
Timeline
Medical Records Filing Clerk
Charing Cross Hospital
2007.05 - 2009.02
Post Person
Allianz Cornhill Insurance
2005.06 - 2007.04
Chief Immigration Officer
Home Office
2000.03 - 2003.01
Immigration Officer
Home Office
1986.04 - 2000.03
A-Levels - English
Craven College
1980.09 - 1981.05
Clerical Officer
DHSS
1976.09 - 1986.04
A-Levels - History, General Studies
Ermysted's Grammar School
1974.09 - 1976.05
GCSEs - English Lang & Lit, History, French, Maths, Physics
Ermysted's Grammar School
1973.09 - 1974.05