Post Person
Allianz Cornhill Insurance
London
06.2005 - 04.2007
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Handled packages with care to maintain product integrity, reporting issues of damage.
- Secured customer signatures for deliveries using delivery management software.
- Sorted mail between routes to maximise efficiency.
- Organised mail deliveries by priority and nearest location.
- Responded to customer enquiries and escalated complaints to management.
- Operated mailing information systems to register incoming and outgoing mail.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Submitted reports to supervisors regarding accidents or incidents during time of duty.