Mike Hurren

Team Investigator – Dec 2017-Present Day

• Carried out thorough investigations into reported incidents, and accurately documented findings.
• Investigated complex and sensitive crimes, (high risk domestic violence, robbery, burglary, drug supply/county lines) implementing strategies to assess and manage risk.
• Specialised in fraud offences, helping local businesses and vulnerable members of the public seek justice and recuperation for their losses, and offered safeguarding against further fraud attempts.
• Applied critical thinking skills in analysing data to identify any discrepancies in evidence that either supports or undermines a prosecution.
• Coordinated varied caseloads and progressed cases within agreed deadlines and parameters.
• Aided investigations through detailed statement taking from victims and witnesses, focusing on key evidential points.
• Used trained interview techniques and experience to gather evidence from suspects, challenging their accounts where necessary.
• Regularly explored a range of investigative options including local CCTV, house to house, press releases, bank production orders, open-source searches and more intrusive digital enquires, to name a few.
• Completed extensive risk assessments when conducting relevant investigations, (threats to life, domestic violence, child related).
• Coordinated with other investigators for effective execution of certain complex cases.
• Trained junior investigators with 1 to 1 mentoring, help guides and ongoing communication, contributing to team skill improvement.
• Supported victims throughout investigations through listening to concerns and acting on requests.
• Worked under pressure whilst maintaining attention to detail and accuracy in reporting.
• Prepared crime reports and case files to the high standards expected by the Crown Prosecution Service (CPS).
• Assisted lawyers in preparing for trials by providing them with necessary investigation insights.
• Provided testimony in court, contributing to a very high rate of successful prosecutions, whilst supporting witnesses or victims also giving evidence.

Response Officer – Aug 2002-Dec 2017

• Attended emergency situations, employing 23 years of experience to secure optimal resolutions in line with force regulations.
• Made quick decisions during numerous high-stress situations, minimising danger to the public and colleagues.
• Responded to and prioritised safeguarding concerns to protect vulnerable members of society.
• Arrested and interviewed suspected criminals.
• Assisted in crime scene investigations, aiding in evidence collection.
• Diffused volatile situations by employing proven de-escalation and conflict management techniques.
• Demonstrated crowd control, site patrolling and access management at large-scale community events.
• Offered compassionate victim support for minimised distress and upset.
• Achieved resolution of disputes through effective negotiation and mediation techniques.
• Advised local businesses and homeowners on appropriate crime prevention strategies.
• Produced crime reports with meticulous attention to detail and comprehensive information for follow-up actions.
• Managed an individual workload of investigations and enquiries to completion, that had to be organised on a daily basis, around urgent calls for service and local policing priorities.

• Scrutinised dealer actions at live tables, guaranteeing game fairness.
• Handled difficult situations calmly, maintaining a comfortable atmosphere for guests.
• Managed weekly card room events.
• Replaced dealers on higher stakes or difficult games, (roulette, blackjack or poker).
• Provided excellent guest service whilst enforcing casino policies and procedures.
• Upheld integrity of gaming operations by conducting regular surveillance.
• Managed cash handling procedures, ensuring accuracy and accountability in transactions.
• Mitigated financial losses by identifying fraudulent activities promptly.
• Facilitated training sessions for new staff members, enhancing team capabilities.
• Ensured compliance with gaming regulations, enhancing casino reputation.

• General restaurant and other holiday camp duties (full-time).