Mike Houghton

Responsible for the operational service deliver at Tamar Bridge. Managing a team of 9 direct staff and 2 external providers via monthly service level agreement meetings.

Responsible for maintaining and developing all aspects of Operational service safe systems of work, through risk assessment and continuous improvement review.

Responsible for direct teams professional development through training ,support and appraisal.

Work in partnership with external stakeholders ,for example Highways England to ensure assets are effectively utilised and all policies and procedures adhered to.

Work with internal departments ,Engineering Human Resources and Customer Services to provide effective communication and enhance end user experience.

Following probationary training served as a retained firefighter , Crew Manager and Watch manager spanning 20 yrs service.

Competent and experienced Emergency Fire Appliance ( EFAD ) driver, pump operator, breathing apparatus wearer and Officer in charge attending incidents in response to alert calls received from fire Control

Incidents ranged from Fire alarm activation to fully developed property fires, Road traffic Collisions ( RTC) and other public safety calls.

Maintained and improved professional development through Fire service training including attendance to National Fire Service College at Moreton, Gloucestershire.