Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Mike Baker

Sale,Cheshire

Summary

I have honed strong organizational and problem-solving skills that enable me to manage tasks efficiently and effectively. My growing passion for design has led me to develop skills in tools like Figma and Photoshop, and I am eager to apply my creativity and technical abilities in a design-focused role. I am particularly interested in combining my administrative expertise with design principles to create visually engaging and user-friendly solutions. I am now seeking an opportunity to transition into design, where I can continue to learn and contribute to innovative projects.

Overview

1
1
Certification

Work history

Trainee Sales (YTS)

Liam Salmon Estate Agents
Sale, Trafford
  • Drafted compelling property descriptions for online listings to attract potential buyers.
  • Maintained up-to-date records of all buyer interactions ensuring transparency throughout the process.
  • Promoted sales with effective marketing strategies and high-quality property listings.
  • Scheduled viewings for interested buyers, showcasing the best features of each property.
  • Answered phone calls and emails from potential and existing customers.
  • Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Updated online platforms with new listings to build buyer interest.

Trainee Buyer (YTS)

Brookland Building Company Limited
Old Trafford, Manchester
  • Handled vendor disputes professionally; preserved good business relations.
  • Identified stock quantity and quality, delivery times and other contract conditions to be met.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Oversaw daily operations to achieve high productivity levels.

Office administrator

Wincanton
Trafford Park, Trafford
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Increased efficiency of document retrieval with a well-organised filing system.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.

Administrative assistant

Corrosion Materials
Trafford Park, Trafford
  • Coordinated closely with team members for smooth operations.
  • Achieved timely product distribution with accurate record-keeping.
  • Ensured safe delivery by correctly handling and storing materials.
  • Prepared orders by gathering and packing items efficiently.
  • Processed shipments, resulting in efficient dispatching of goods.
  • Adhered strictly to company policies, contributing towards an ethical workplace culture.
  • Communicated effectively with suppliers to resolve any order discrepancies.
  • Conducted regular inventory checks to minimise discrepancies.
  • Sorted incoming goods, improving overall stock management.
  • Maintained clean work environment for enhanced safety standards.
  • Accurately and efficiently picked, packed and recorded details of goods for despatch.
  • Completed work following safety rules for best working practices.
  • Prepared items for timely dispatch and safe transportation.

Education

NVQ Level 1 - Business and Finance

South Trafford College
Manchester

Skills

  • Graphic design talent
  • User interface design
  • Graphic software proficiency
  • Data entry proficiency
  • Customer service excellence
  • Telephone etiquette
  • Inventory control
  • Data Entry
  • Multitasking and prioritisation
  • Professional and mature

Affiliations

  • Producing and Writing Dance Music. I have my own studio setup in our garage.

Certification

Master Figma for Web Design & Freelancing: Learn UI/UX Udemy

Figma 2024: Getting started the Beginner to Pro Class Udemy

Timeline

Trainee Sales (YTS)

Liam Salmon Estate Agents

Trainee Buyer (YTS)

Brookland Building Company Limited

Office administrator

Wincanton

Administrative assistant

Corrosion Materials

NVQ Level 1 - Business and Finance

South Trafford College

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Mike Baker