Mikala Ruiz
Tullamore
Summary
Logistics and Supply Chain professional with 10+ years’ experience managing global trade operations across EMEA, focus on coordinating global shipments and managing export compliance. Ensured timely, cost-effective delivery while navigating complex international trade regulations and maintaining full regulatory compliance. Delivered value through optimising end-to-end supply chain operations and enhancing customer service. Strong track record of optimising logistics workflows, managing freight providers, and supporting senior leadership with data-driven reporting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Export Compliance Specialist / Logistics Coordinator
Pure Storage Ireland
04.2020 - 09.2025
- Track orders to ensure they are delivered on time.
- Communicate with Freight Forwarders in relation to claims, damage etc.
- Maintain logs and records of all logistics documents as per Pure's Internal Control Policy.
- Prepare accurate reports for Senior Management.
- Audit and check all freight invoices in line with Pure Agreed freight rates.
- The management and updating of SOPs and other related required documented processes.
- Prepared and reviewed export documentation such as commercial invoices, packing lists, export declarations.
- Screened customers, vendors, and transactions against denied party and embargoed country lists using tools such as Visual Compliance, end-use, end-user, and destination screening using Descartes.
- Risk-based evaluation of entities, ownership structures, and high-risk jurisdictions.
- Export licence determination and validation of licence exceptions.
- Assessment of regulatory red flags and escalation criteria.
- Reviewing, analysing, and documenting screening results in line with company policy.
- Using automated compliance workflows and maintaining audit-ready screening records using Descartes.
- Supporting implementation and optimisation of compliance tools and processes.
- Reporting, metrics compilation, and screening program performance analysis.
- Conducted internal audits and maintained accurate export records in accordance with U.S. export regulations and company policies.
Import & Export Coordinator
Bulgari Ireland
06.2019 - 02.2020
- Manage daily invoicing and shipping of Jewels & Watches After Sales Service to destinations worldwide.
- Prepare all export/import documentation for global shipments.
- Responsible for managing and measuring end to end deliveries.
- Create customer invoices and supplementary shipping documents (letter of credit, consular legalizations, CITES permits, EUR1's Certs of origin etc.).
- Daily coordination of global shipments with intercompany customer service units in different global time zones.
- Communicate with government departments on export/import control procedures.
- Communicate with freight forwarders.
Logistics Order Management Specialist
Integra LifeSciences
04.2018 - 06.2019
- Logistics Order Management Specialist.
- Order Entry, acceptance and backlog management following the appropriate freight/documentation requirements (packing list, invoice, Certs of origin, Letter of Credit, Bill of Lading, etc.).
- Coordinate with warehouses, logistics planners and sales representative to ensure the timely pick and pack of all orders.
- Tracking shipping details in order to ensure that all orders are delivered on time.
- Responsible for backorders impact and re-dating, cancelling orders or replacing the order.
- Manage faulty and damaged stocks to ensure replacement is received.
- Prepare weekly report on stock allocation status to ensure adequate support of the demand.
- Liaising with Internal and External parties including planning, finance, logistics and distributors.
- Manage customer queries/delivery discrepancies/ returns/credits/POD.
- Responsible of monthly report in order to prepare the revenue recognition.
- Training, coaching and provide orientations for new employees on export procedures.
- Point of contact for input and validation for SOP's team.
Air & Sea Freight Operator
Avant Air & Sea
10.2017 - 04.2018
- Building and developing strong business relationships with all stakeholders.
- Deal with all incoming correspondence.
- Process Customs Clearances and all Import documentation.
- Deal with airlines and determine what Airline/s will be utilised on a daily basis.
- Be primary contact for Customer emails and inbound / outbound telephone calls.
- Customer Order Booking.
- Scheduling of deliveries and collections liaising with Hauliers / subcontractors and third parties.
- Invoicing, filing and general administrative duties within the Department.
- Maintaining and / or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism.
Education
Bachelor's degree - International Trade
Universidad Alejandro de Humboldt
Caracas, Venezuela01.2010
Technical degree - Business Administration
Universidad Simon Bolivar
Caracas, Venezuela01.2005
Skills
- Touch Typing
- Excel
- Word
- Outlook
- SAP
- Oracle
- Netsuite
- Salesforce
Certification
- Lean Six Sigma Yellow Belt Certificate in Customs Compliance and Trade Facilitation
- Diploma in International Trade Compliance - SQCF Level 8
- International Association for Six Sigma Certification
- CILT Skillnet and validated by Institute of Technology Carlow
- International Trade Institute IASSC
Languages
English
Spanish
Timeline
Export Compliance Specialist / Logistics Coordinator
Pure Storage Ireland
04.2020 - 09.2025
Import & Export Coordinator
Bulgari Ireland
06.2019 - 02.2020
Logistics Order Management Specialist
Integra LifeSciences
04.2018 - 06.2019
Air & Sea Freight Operator
Avant Air & Sea
10.2017 - 04.2018
Bachelor's degree - International Trade
Universidad Alejandro de Humboldt
Technical degree - Business Administration
Universidad Simon Bolivar