Mikala Linton

• Focused on raising a family while managing household responsibilities.

• Developed strong organisational, multitasking, and time management skills.

• Managed schedules, budgets, and logistics for a busy household.

• Built and managed a small business providing dog walking and pet care services.

• Developed strong client relationships, ensuring repeat business and positive referrals.

• Organised schedules, routes, and bookings to maximise efficiency and customer satisfaction.

• Handled all aspects of business management including finance, marketing, and customer service.

• Delivered high-quality customer service to passengers in a fast-paced international environment.

• Ensured passenger safety and compliance with airline regulations.

• Managed in-flight issues and resolved customer concerns effectively.

• Collaborated with multicultural teams to provide seamless service and maintain operational efficiency.

• Greeted guests warmly upon arrival, creating a positive first impression of the organisation.
• Managed membership enquiries for improved client satisfaction.
• Checked-in members efficiently, contributing to streamlined gym operations.
• Enhanced customer experience by providing comprehensive information about gym facilities and services.

• Addressed customer inquiries via phone and email.
• Processed orders, returns, and exchanges with high efficiency.
• Utilised strong communication skills to manage and resolve customer complaints effectively.
• Liaised with internal departments to address diverse customer service concerns.