Mikail Ahmed
Sunderland,Tyne and Wear
Summary
I am a detail-oriented professional with strong organizational and leadership skills, adept at managing teams and fostering positive workplace relationships.
I am skilled in IT, having done my foundation year in Mechanical engineering.
I am known for excellent interpersonal skills, building lasting connections and am regarded as a good team player.
I am hardworking and am committed to driving success through innovative problem-solving and efficient management.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Supervisor
Market Shaker
Newcastle upon Tyne, Tyne and Wear
2023.09 - 2025.07
- Maintained high service standards while working effectively under pressure in a demanding environment.
- Arrived first to prepare venue for public opening, ensuring readiness.
- Managed challenging customer interactions, consistently delivering efficient service.
- Implemented company policies while promoting a positive service culture.
- Led team meetings to facilitate clear communication and collaboration.
- Organised team resources, improving project timelines significantly.
- Demonstrated strong teamwork and communication skills throughout employment.
- Handled financial transactions, age verification, stock management, and deliveries efficiently.
Sales assistant
Foot Asylum
Newcastle upon Tyne, Tyne and Wear
2023.03 - 2023.08
- I learnt to listen to customer needs and orders and provided an efficient service so that customers left happy.
- I learnt good team work and worked well with my colleagues.
- My role was to greet customers, help them find the right product , working behind the till ,handling money and stocking up as needed.
Bar supervisor
NX Newcastle
Newcastle upon Tyne, Tyne and Wear
2022.09 - 2023.05
- Worked at Gigs, concerts and club nights on a weekly basis.
- I have worked long shifts and in extremely busy environments.
- Attended training and provided good customer service.
- Worked within V.I.P areas and have dealt with VIP customers.
- Maintained and organized a clean bar surface .
Supervisor
HAP Solutions
Newcastle upon Tyne, Tyne and Wear
2022.07 - 2022.09
- Worked in events management at Newcastle racecourse and Newcastle united stadium.
- Bartending , stocktaking , working on tills, stock checking , assigning staff to tasks , customer service and cashing up at the end of the shift.
Admin staff
Marlborough Surgery
Seaham, Durham
2018.11 - 2018.12
- Computer data analysis and sorting work.
- Filing records.
- Data entry
- photocopying records.
- Helping with stock deliveries .
- Reception work.
Education
Foundation year - Mechanical Engineering
Northumbria University
Newcastle upon Tyne 2023.09 - 2025.08
NVQ Level 3 - General Engineering
Newcastle College
Newcastle upon Tyne 2020.09 - 2022.08
GCSEs - Maths-5, IGCSC-English First Language - C, Physics-4, Chemistry-4
Sunderland High School
Suynderland 2012.09 - 2016.08
Skills
- I have good people skills and am well liked and have made good friends in my previous jobs
- I am organized and am good at leadership roles and managing people
- I am good with IT having studied it as part of my Engineering foundation year
Timeline
Supervisor
Market Shaker
2023.09 - 2025.07
Foundation year - Mechanical Engineering
Northumbria University
2023.09 - 2025.08
Sales assistant
Foot Asylum
2023.03 - 2023.08
Bar supervisor
NX Newcastle
2022.09 - 2023.05
Supervisor
HAP Solutions
2022.07 - 2022.09
NVQ Level 3 - General Engineering
Newcastle College
2020.09 - 2022.08
Admin staff
Marlborough Surgery
2018.11 - 2018.12
GCSEs - Maths-5, IGCSC-English First Language - C, Physics-4, Chemistry-4
Sunderland High School
2012.09 - 2016.08