Summary
Overview
Work history
Education
Skills
Timeline
AdministrativeAssistant

Mikail Ahmed

Sunderland,Tyne and Wear

Summary

I am a detail-oriented professional with strong organizational and leadership skills, adept at managing teams and fostering positive workplace relationships.


I am skilled in IT, having done my foundation year in Mechanical engineering.

I am known for excellent interpersonal skills, building lasting connections and am regarded as a good team player.

I am hardworking and am committed to driving success through innovative problem-solving and efficient management.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work history

Supervisor

Market Shaker
Newcastle upon Tyne, Tyne and Wear
09.2023 - 07.2025
  • Maintained high service standards while working effectively under pressure in a demanding environment.
  • Arrived first to prepare venue for public opening, ensuring readiness.
  • Managed challenging customer interactions, consistently delivering efficient service.
  • Implemented company policies while promoting a positive service culture.
  • Led team meetings to facilitate clear communication and collaboration.
  • Organised team resources, improving project timelines significantly.
  • Demonstrated strong teamwork and communication skills throughout employment.
  • Handled financial transactions, age verification, stock management, and deliveries efficiently.

Sales assistant

Foot Asylum
Newcastle upon Tyne, Tyne and Wear
03.2023 - 08.2023
  • I learnt to listen to customer needs and orders and provided an efficient service so that customers left happy.
  • I learnt good team work and worked well with my colleagues.
  • My role was to greet customers, help them find the right product , working behind the till ,handling money and stocking up as needed.

Bar supervisor

NX Newcastle
Newcastle upon Tyne, Tyne and Wear
09.2022 - 05.2023
  • Worked at Gigs, concerts and club nights on a weekly basis.
  • I have worked long shifts and in extremely busy environments.
  • Attended training and provided good customer service.
  • Worked within V.I.P areas and have dealt with VIP customers.
  • Maintained and organized a clean bar surface .

Supervisor

HAP Solutions
Newcastle upon Tyne, Tyne and Wear
07.2022 - 09.2022
  • Worked in events management at Newcastle racecourse and Newcastle united stadium.
  • Bartending , stocktaking , working on tills, stock checking , assigning staff to tasks , customer service and cashing up at the end of the shift.

Admin staff

Marlborough Surgery
Seaham, Durham
11.2018 - 12.2018
  • Computer data analysis and sorting work.
  • Filing records.
  • Data entry
  • photocopying records.
  • Helping with stock deliveries .
  • Reception work.

Education

Foundation year - Mechanical Engineering

Northumbria University
Newcastle upon Tyne
09.2023 - 08.2025

NVQ Level 3 - General Engineering

Newcastle College
Newcastle upon Tyne
09.2020 - 08.2022

GCSEs - Maths-5, IGCSC-English First Language - C, Physics-4, Chemistry-4

Sunderland High School
Suynderland
09.2012 - 08.2016

Skills

  • I have good people skills and am well liked and have made good friends in my previous jobs
  • I am organized and am good at leadership roles and managing people
  • I am good with IT having studied it as part of my Engineering foundation year

Timeline

Supervisor

Market Shaker
09.2023 - 07.2025

Foundation year - Mechanical Engineering

Northumbria University
09.2023 - 08.2025

Sales assistant

Foot Asylum
03.2023 - 08.2023

Bar supervisor

NX Newcastle
09.2022 - 05.2023

Supervisor

HAP Solutions
07.2022 - 09.2022

NVQ Level 3 - General Engineering

Newcastle College
09.2020 - 08.2022

Admin staff

Marlborough Surgery
11.2018 - 12.2018

GCSEs - Maths-5, IGCSC-English First Language - C, Physics-4, Chemistry-4

Sunderland High School
09.2012 - 08.2016

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Mikail Ahmed