MIHIKA DESWAL

HCPC Registered (BS083923)

• Perform a wide range of diagnostic tests in line with departmental protocols, ensuring the delivery of accurate, high-quality results essential for patient care.
• Operate, maintain, and troubleshoot laboratory equipment safely and competently within a 24/7 service environment.
• Accurately record patient test results and quality control data using the laboratory information system (LIMS).
• Liaise regularly with senior biomedical scientists for guidance on complex clinical and technical matters.
• Deliver point-of-care testing (POCT) support by maintaining and checking equipment in use across ward areas.
• Attend departmental meetings, seminars, and CPD activities to remain current in my practice and ensure ongoing professional development.
• Ensure compliance with confidentiality, health and safety regulations, and HCPC professional standards.
• Communicate relevant test results to clinical staff and contribute to effective multidisciplinary care.
• Maintain active HCPC registration and uphold all associated professional and ethical standards.

• Performed basic clinical, technical, and scientific laboratory tasks, ensuring timely and accurate results for patient care.
• Carried out manual and automated assays, supported equipment maintenance, and followed SOPs to ensure high-quality testing.
• Accurately recorded results in LIMS, referred findings to registered Biomedical Scientists for review and authorisation.
• Maintained adequate stock levels, monitored consumables, and ensured smooth workflow in a fast-paced environment.
• Supervised and trained rotating students and provided day-to-day support to laboratory staff.
• Handled telephone queries, communicated test results to clinical teams, and maintained strict patient confidentiality in accordance with UHB policies.

• Received and processed clinical samples from various hospital departments, performing patient identity checks and ensuring accurate data entry.
• Conducted pre-analytical procedures like centrifugation and post-analytical tasks including freezing.
• Maintained cleanliness and order within the work area, following protocols and performing routine maintenance on equipment.
• Answered telephone queries, communicated results, and liaised with Biomedical Scientists, consultants, and porters.
• Maintained strict confidentiality at all times in line with UHB policies and professional standards.

• Unpacked and organised stock deliveries, ensuring shelves were well-maintained and fully stocked for customers.
• Provided excellent customer service at tills and assisted with locating products around the store.
• Managed the bakery section by baking fresh goods, checking sell-by dates, and ensuring product quality.
• Responsible for merchandising and maintaining the non-food product aisles, ensuring a well-organised shopping environment.