Mihaly Fulop

• Implemented streamlined policies and procedures, boosting efficiency and compliance.
• Supported and deputised for the Contract Manager, ensuring seamless delivery of business-critical projects.
• Monitored performance KPIs and drove continuous improvements, improving service delivery outcomes.
• Managed budgets and vendor relationships, achieving cost savings without compromising quality.
• Led and coached staff, increasing engagement and overall team performance.
• Delivered quotes and risk assessments for high-profile Government and corporate events.
• Introduced toolbox talks and training packs, enhancing safety standards and workforce capability.

Key Achievements

• Reduced operational costs by 7% through improved vendor management and resource allocation.
• Successfully delivered high-profile events with zero compliance or safety issues.
• Increased team performance scores by 16% following the implementation of targeted training and coaching initiatives.

• Lead a team of 25, providing guidance and support to ensure consistent adherence to company and client standards
• Ensure full compliance with government laws and guidelines, executing contracts smoothly by regularly reviewing and updating procedures to align with regulatory changes and client expectations
• Compile and deliver detailed weekly and monthly performance reports, offering valuable insights through data analysis of financial and operational metrics to facilitate informed decision-making
• Play a pivotal role in the recruitment process by conducting interviews, managing the vetting process for new hires, and identifying trends to optimize resource allocation and enhance operational efficiency
• Actively resolve operational challenges by conducting investigative and disciplinary meetings when necessary, maintaining smooth operations
• Regularly convene meetings with team members and management to address and resolve operational issues efficiently
• Organize and participate in key meetings with senior management, store management, contractors, and external stakeholders to coordinate activities, address challenges, and align on strategic objectives.

• Led and empowered a high-performing team of 15 professionals to proactively identify and mitigate potential threats, ensuring a secure and productive work environment
• Implemented robust strategies and fostered a culture of vigilance, resulting in the successful prevention of any potential threats
• Produced written security documents such as incident reports, proposals as well as executed tactical and strategic initiatives
• Provided immediate assistance to employees and customers in case of any emergencies or mishaps

• Led a team of 14 professionals in the successful completion of 2 store setups
• Conducted regular stakeholder meetings, providing updates on project status, and gathering valuable feedback
• Liaised with local government agencies, ensuring all permits and licenses were obtained in a timely manner
• Collaborated with legal teams to ensure contractual and regulatory compliance at every store location
• Led cross-functional teams, including finance, operations, and marketing, to ensure seamless store launches
• Superintended the finances and invoicing activities for preparing weekly sales, duty, and investigation reports as well as monitoring foreign and local products.