Mihail Mihaylov

• Patrolled city centre daily to deter crime and manage anti-social behaviour.
• Collaborated with businesses to review CCTV footage, recover stolen goods, and identify offenders.
• Maintained partnerships with Sussex Police and local organisations to enhance public safety.
• Supported Brighton's street community in accessing services and rehabilitation resources.
• Provided frontline assistance by administering first aid, offering directions, and reassuring the public.
• Ensured safe and welcoming experiences for visitors and residents in Brighton.

Recovered valuable stock for businesses through effective offender identification and detention.

• Recognised for professionalism, enhancing Brighton's reputation as a secure city.

• Conducted scheduled and unscheduled mobile patrols across multiple client sites, maintaining visible security presence.
• Acted as first responder to alarm activations and emergencies, ensuring site security and liaising with Sussex Police.
• Performed keyholding duties, including opening and closing premises and checking alarms outside normal hours.
• Supported businesses by investigating suspicious activity and conducting perimeter checks to deter theft and vandalism.
• Prepared clear written reports documenting patrol findings, incidents, and communications with clients.
• Provided reassurance to clients and staff through a professional and approachable service.
• Delivered first aid and emergency assistance when required, ensuring compliance with health and safety regulations.

Successfully prevented multiple attempted break-ins through rapid response, earning consistent client praise for reliability.

• Prepared and served diverse cocktails, wines, and spirits with precision and flair.
• Delivered outstanding customer service in a high-pressure bar environment.
• Handled cash and card transactions, ensuring accurate till balances at shift's end.
• Trained new team members on cocktail recipes and service protocols.
• Maintained stock levels to reduce waste and facilitate efficient service.
• Cultivated a vibrant atmosphere that encouraged guest loyalty and repeat business.

Recognised by management for exceptional speed and guest engagement during peak hours.

• Contributed innovative ideas for seasonal cocktail menus to enhance competitiveness.