Maria-Aurelia Mihai
Haverhill,Suffolk
Summary
I am an organized and self-motivated person, with a strong focus on customer satisfaction.
Overview
7
7
years of professional experience
2027
2027
years of post-secondary education
Work history
Canteen worker
Pilgrim's Europe
Linton
12.2024 - Current
- Supported kitchen staff in plating meals, ensuring high standard presentation at all times.
- Maintained high personal grooming standards, reflecting positively on the canteen's image.
- Delivered excellent customer service by addressing all queries and concerns promptly.
Restaurant waiter
Nines Global Buffet
Cambridge, Cambridgeshire
12.2023 - 03.2025
- Handled cash register operations, ensuring accurate transactions.
- Delivered prompt, efficient service to ensure customer satisfaction.
- Demonstrated excellent communication skills whilst taking orders from guests.
Insurance broker
Generali Insurance Reinsurance SA
Buzau, Buzau, Romania
02.2023 - 10.2023
- Presentation of insurance offers to clients and potential clients.
- Conducted risk assessments to enable appropriate insurance cover.
General Operations Analyst
BRD Group Societe Generale
Brasov, Romania
12.2019 - 07.2020
- Followed up and processed request for credit cards, new accounts and account deposits.
- Prepared bank application forms and managed all documents for new accounts openings with outstanding attention to detail and confidentiality.
- Opening/Closing, Blocking/Unblocking of current accounts
Cashier
Pepco Romania
Brasov, Romania
03.2019 - 09.2019
- Maintained clean and organised workspace to ensure efficient service.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Managed queue effectively during peak hours for seamless checkout process.
Sales promoter
Carrefour Romania SA
Brasov, Romania
09.2018 - 12.2018
- Assisted in the design of eye-catching point-of-sale materials.
- Communicated effectively with potential buyers to understand their needs.
Education
Certificate of Higher Education - Business
Arden University
Coventry /2020 - 07.2022
Master Degree - International Economic Relations
University of Transilvania
Brasov, Romania 10.2019 - 07.2021
NVQ Level 5 - Economics, Services and Tourism
Faculty of Economics and Business Administration
Brasov, Romania 10.2016 - 07.2019
Skills
- Adaptability
- Customer satisfaction orientation
- Self motivated
- Organised
Affiliations
- Reading
- Traveling
Timeline
Canteen worker
Pilgrim's Europe
12.2024 - Current
Restaurant waiter
Nines Global Buffet
12.2023 - 03.2025
Insurance broker
Generali Insurance Reinsurance SA
02.2023 - 10.2023
General Operations Analyst
BRD Group Societe Generale
12.2019 - 07.2020
Master Degree - International Economic Relations
University of Transilvania
10.2019 - 07.2021
Cashier
Pepco Romania
03.2019 - 09.2019
Sales promoter
Carrefour Romania SA
09.2018 - 12.2018
NVQ Level 5 - Economics, Services and Tourism
Faculty of Economics and Business Administration
10.2016 - 07.2019
Certificate of Higher Education - Business
Arden University
/2020 - 07.2022