Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Maria-Aurelia Mihai

Maria-Aurelia Mihai

Haverhill,Suffolk

Summary

I am an organized and self-motivated person, with a strong focus on customer satisfaction.

Overview

7
7
years of professional experience
2027
2027
years of post-secondary education

Work history

Canteen worker

Pilgrim's Europe
Linton
2024.12 - Current
  • Supported kitchen staff in plating meals, ensuring high standard presentation at all times.
  • Maintained high personal grooming standards, reflecting positively on the canteen's image.
  • Delivered excellent customer service by addressing all queries and concerns promptly.

Restaurant waiter

Nines Global Buffet
Cambridge, Cambridgeshire
2023.12 - 2025.03
  • Handled cash register operations, ensuring accurate transactions.
  • Delivered prompt, efficient service to ensure customer satisfaction.
  • Demonstrated excellent communication skills whilst taking orders from guests.

Insurance broker

Generali Insurance Reinsurance SA
Buzau, Buzau, Romania
2023.02 - 2023.10
  • Presentation of insurance offers to clients and potential clients.
  • Conducted risk assessments to enable appropriate insurance cover.

General Operations Analyst

BRD Group Societe Generale
Brasov, Romania
2019.12 - 2020.07
  • Followed up and processed request for credit cards, new accounts and account deposits.
  • Prepared bank application forms and managed all documents for new accounts openings with outstanding attention to detail and confidentiality.
  • Opening/Closing, Blocking/Unblocking of current accounts

Cashier

Pepco Romania
Brasov, Romania
2019.03 - 2019.09
  • Maintained clean and organised workspace to ensure efficient service.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Managed queue effectively during peak hours for seamless checkout process.

Sales promoter

Carrefour Romania SA
Brasov, Romania
2018.09 - 2018.12
  • Assisted in the design of eye-catching point-of-sale materials.
  • Communicated effectively with potential buyers to understand their needs.

Education

Certificate of Higher Education - Business

Arden University
Coventry
/2020 - 2022.07

Master Degree - International Economic Relations

University of Transilvania
Brasov, Romania
2019.10 - 2021.07

NVQ Level 5 - Economics, Services and Tourism

Faculty of Economics and Business Administration
Brasov, Romania
2016.10 - 2019.07

Skills

  • Adaptability
  • Customer satisfaction orientation
  • Self motivated
  • Organised

Affiliations

  • Reading
  • Traveling

Timeline

Canteen worker

Pilgrim's Europe
2024.12 - Current

Restaurant waiter

Nines Global Buffet
2023.12 - 2025.03

Insurance broker

Generali Insurance Reinsurance SA
2023.02 - 2023.10

General Operations Analyst

BRD Group Societe Generale
2019.12 - 2020.07

Master Degree - International Economic Relations

University of Transilvania
2019.10 - 2021.07

Cashier

Pepco Romania
2019.03 - 2019.09

Sales promoter

Carrefour Romania SA
2018.09 - 2018.12

NVQ Level 5 - Economics, Services and Tourism

Faculty of Economics and Business Administration
2016.10 - 2019.07

Certificate of Higher Education - Business

Arden University
/2020 - 2022.07
Maria-Aurelia Mihai