Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Mihaela Pisten

Banbury

Summary

Responsible and passionate about delivering outstanding quality and service. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget. Adaptable worker with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Highly motivated Warehouse Operative with extensive background working in fast paced environments. Flexible attitude with willingness to assist team members with variety of tasks, including picking and packing. Offering suggestions to improve processes and efficiency within warehouse on a daily basis.

Overview

7
7
years of professional experience
2020
2020
years of post-secondary education

Work history

Warehouse operator

Best Food Logistics
Banbury, Oxfordshire
08.2022 - Current
  • Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
  • Trained new team members on safety protocols and proper handling of materials.
  • Assisted in implementing new procedures to enhance productivity and reduce waste.
  • Communicated effectively with supervisors, improving overall workflow.
  • Demonstrated dedication to safety with regular equipment checks.
  • Followed all health and safety guidelines, contributing to a safe workplace environment.
  • Working currently as a picker (Dry-Chill-Freezer)but can double as Loader.
  • Representative for Best Food Logistics as Planet Champion and Health and Safety.

Operation Assistant

Amazon
Banbury, Oxfordshire
09.2020 - 07.2022
  • In the first few months my role as an associate was picking and packing parcels and prepared routes.
  • Mo vedo to a Yard Marshal role, which was about directing vans, lorries and cars in and out the yard.
  • After the YM role I was promoter to OA (Operation Assistant).
  • Worked alongside my supervisor and caring out different tasks for them.
  • Organised office documentation for maximum efficiency and team productivity.
  • Photocopied and printed documents on behalf of clerical support teams.
  • Oversaw the daily dispatch of parcels and routes.
  • Worked an coordinated a team for the daily load out.
  • Covered as a supervisor for a month during which I obtained multiple 100% OTD (On Time Dispatch)

Hotel Waitress

Hotel Helios
Tarquinia, Viterbo
06.2019 - 08.2019
  • Delivered quality food and beverage service to over 150+ guests per shift.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Upheld high standard of cleanliness in all work areas area.
  • Maintained safe food handling standards at all times.
  • Maintained brand image by keeping neat personal appearance.
  • Anticipated and addressed guests' service needs.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.

Bartender

Millenium
Tarquinia
06.2018 - 09.2018
  • Mixed drinks and served wine, beer and non-alcoholic beverages for 100+ guests per shift.
  • Maintained facility compliance with health codes, sanitation requirements and licence regulations.
  • Independently prepared off-menu cocktails, coffees and other beverages for customers.
  • Processed cash, credit card and voucher payments.
  • Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
  • Prepared and served ordered beverages, including coffee, espresso drinks and cocktails.
  • Oversaw bar inventory, restocked supplies and placed orders.
  • Demonstrated full knowledge of all menu items, contents and preparation methods.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.

Education

A-Levels and GCSE's - Commercial Technical institute

Istituto Tecnico Vincenzo Cardarelli
Tarquinia

Skills

  • Data entry
  • Letter writing
  • Barista techniques
  • Guest needs anticipation
  • Exceptional time management
  • Picking, packing and dispatching
  • Delivery operations
  • Target-focused
  • Efficient and proactive
  • Team player
  • Safety and compliance
  • Warehouse management systems
  • Fast learner
  • Work in a fast paced environment

Languages

Romanian, Italian
Native
English
Advanced
C1

Timeline

Warehouse operator

Best Food Logistics
08.2022 - Current

Operation Assistant

Amazon
09.2020 - 07.2022

Hotel Waitress

Hotel Helios
06.2019 - 08.2019

Bartender

Millenium
06.2018 - 09.2018

A-Levels and GCSE's - Commercial Technical institute

Istituto Tecnico Vincenzo Cardarelli

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Mihaela Pisten