Mihaela Craescu
Romford,Essex
Summary
Motivated and detail-orientated individual with desire to develop new skills. Applies methodical, problem-solving approach to challenging tasks. I pride myself on being a fast learner and an effective team member, who is committed to achieving shared goals and I am also skilled at completing set task with minimal supervision. An effective communicator with strong interpersonal skills who thrives within an environment where opportunities arrive to help and support others.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
Work history
Administrator
KDL7 Ltd
City of London
03.2021 - Current
- Prepared invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet needs.
- Tracked accounts payable and receivables records.
- Filed and maintained all subcontractor documentation for future reference.
Secretary
Krafcenko Design Ltd
Romford, Essex
04.2015 - 02.2021
- Providing business and administration support to meet organisation needs.
- Sourced office supplies in line with procurement guidelines to achieve value for money.
- Drafted and distributed professional business letters and email correspondence.
- Updated files and records with precise system navigation.
Sales Assistant
Superdrug
Gateshead
04.2008 - 01.2009
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash and payment systems in accordance with company procedures and policies.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
Shop Assistant
Sue Ryder Charity Shop
Gateshead
01.2008 - 04.2008
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Suggested new avenues and strategies for selling shop items, amplifying revenue.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Administrator
SC Loryov SRL
Comanesti, Romania
12.2003 - 02.2007
- All aspects in running a small owned retail shop.
- Accounting and payroll, primary accounting, financial and management accounting.
- Generated strategic business plan and budgets through market analysis and responsible fiscal management.
- Optimised flow and scheduling of daily operations for maximum productivity.
- Established business goals and objectives to provide organisational direction toward growth and prosperity.
- Recruited and trained staff members to successfully manage store operations and generate sales.
Assistant Head Housekeeper
Travel Inn Hotel
Earls Court, Royal Kensington and Chelsea
01.2002 - 07.2003
- Managed cleaning product stock in line with COSHH regulations.
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
- Onboarded new personnel to maximise quality of service and performance.
- Prepared rotas to create stable team coverage and meet hotel guest needs.
- Audited rooms after cleaning to check cleanliness standards.
- Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.
- Managed team schedule to deliver cleaning consistent with check-in and departure times.
- Coached housekeeping staff to effectively plan and deliver on targets.
- Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
- Communicated repair needs to maintenance staff for prompt remedial action.
Administrator Assistant
Sweet Dreams Club
Comanesti, Romania
01.1998 - 11.2001
- Managing and processing invoices and statements.
- Setting and maintaining stock level.
- Managed a small team by assigning each of them tasks.
- Managed staff rotas, planning workloads effectively and strategically.
- Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
- Increased team productivity through effective staff planning, coordination and task delegation.
Education
Bachelor of Arts - Business and Management
Bath Spa University
Bath 09.2019 - 03.2021
Diploma of Higher Education - Pearson BTEC Level 5 HND Diploma in Travel And Tourism Management
UK College of Business And Computing
09.2017 - 07.2019
OCR Level 1& Level 2 Certificate in Adult Numeracy - Mathematics
Gateshead College
Gateshead 09.2007 - 07.2008
OCR Level 1& Level 2 Certificate in Adult Literacy - Literacy
Gateshead College
Gateshead 09.2007 - 07.2008
Level 1 National Award in Working With Children -
NCFE
Gateshead 2007 - 2008
High School Diploma -
Technical College „Dimitrie Ghika”
Comanesti, Romania 09.1992 - 06.1996
Skills
- Dynamic and open attitude with the ability to work under pressure
- Able to communicate effectively with individuals at all levels
- Able to work as a team player or individually
- Able to deal with difficult clients or customers
- Ability to understand and carry out tasks with strong multi tasking skills
- Well-organised, friendly, polite and self-motivated
- Efficient with Microsoft Office (Word, Excel, PowerPoint)
- Other languages – Romanian - mother tongue
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrator
KDL7 Ltd
03.2021 - Current
Bachelor of Arts - Business and Management
Bath Spa University
09.2019 - 03.2021
Diploma of Higher Education - Pearson BTEC Level 5 HND Diploma in Travel And Tourism Management
UK College of Business And Computing
09.2017 - 07.2019
Secretary
Krafcenko Design Ltd
04.2015 - 02.2021
Sales Assistant
Superdrug
04.2008 - 01.2009
Shop Assistant
Sue Ryder Charity Shop
01.2008 - 04.2008
OCR Level 1& Level 2 Certificate in Adult Numeracy - Mathematics
Gateshead College
09.2007 - 07.2008
OCR Level 1& Level 2 Certificate in Adult Literacy - Literacy
Gateshead College
09.2007 - 07.2008
Administrator
SC Loryov SRL
12.2003 - 02.2007
Assistant Head Housekeeper
Travel Inn Hotel
01.2002 - 07.2003
Administrator Assistant
Sweet Dreams Club
01.1998 - 11.2001
High School Diploma -
Technical College „Dimitrie Ghika”
09.1992 - 06.1996
Level 1 National Award in Working With Children -
NCFE
2007 - 2008
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