MIHAELA-ANDREEA ALEXANDRU

· Assisting students with admission test processes and provided guidance on application procedures.

· Responding to general student inquiries via telephone and email.

· Communicate with other colleagues and update on the students.

· Providing information about the course requirements and deadlines.

· Maintain accurate records of student applications and admissions data.

· Created and managed digital marketing to promote university courses on social media platforms.

· Assisting new students' application for the university and Student Finance England submissions.

· Prepared the students for admission test and interviews.

· Managed communication with applicants regarding application status, deadlines and finical aid options.

· Preparing customers' orders and ensuring accurate item selection.

· Conducted quality control checks on packaging.

· Labeled and organized shipments efficiently.

· Maintained a clean and organized work environment to improve workflow efficiency.

· Conducted job inductions ensured the new employees understood company policies and procedures.

· Provided support and guidance to team members.

· Maintained records of employee performance and attendance.

· Collaborated with the management to improve the work process.

· Managed store opening and closing operations.

· Organized store layout and maintained visual merchandising.

· Handled cash reconciliation and till management.

· Provided customer services by assisting customers with product selection and inquiries.