Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miguel McKenna-Ochoa

Borehamwood,Hertfordshire

Summary

Skilled professional with over two and a half years of experience in inventory management, staff management, and shift planning within a restaurant setting. Proven ability to maintain composure under pressure while fostering a positive work environment. Strong relationship-building skills with both staff and customers, enhanced by fluent Spanish communication abilities. Expertise in cash management and a commitment to achieving organizational goals through effective leadership and teamwork.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Supervisor

Nandos
Colindale, Barnet
09.2024 - Current
  • Organised and managed staff on shifts as the sole manager on duty, ensuring a smooth operation of the restaurant.
  • Counted Stock and daily sales on a nightly basis, ensuring forecast targets and relevant documentation was fulfilled.
  • In charge of an NPS review system, that promoted positive customer feedback of the restaurant experience.

Front and Back of house worker

Nandos
Colindale, Barnet
07.2022 - 09.2024


  • Tailored portions sizes according to specific dish requirements, reducing waste and maximising customer satisfaction.
  • Worked with Back of House team to deliver fast and accurate orders with delicious food.
  • Warmly welcomed and served customers to ensure they had an enjoyable experience within the restaurant.
  • Assisted management with the training of new workers, ensuring standard procedures were followed.

Education

A-Levels - History

Mill Hill County High School
Mill Hill, Barnet
09.2022 - 08.2024

A-Levels - Politics

Mill Hill County High School
Mill Hill, Barnet
09.2022 - 08.2024

A-Levels - Psychology

Mill Hill County High School
Mill Hill, Barnet
09.2022 - 08.2024

GCSEs - Spanish

Mill Hill County High School
Mill Hill, Barnet

GCSEs - Maths

Mill Hill County High School
Mill Hill, Barnet

GCSEs - History

Mill Hill County High School
Mill Hill, Barnet

Skills

  • Inventory management
  • Staff management
  • Multilingual - English, Spanish
  • Communication skills
  • Strategic planning
  • Calm under pressure
  • Cash management


References

References available upon request.

Timeline

Supervisor

Nandos
09.2024 - Current

A-Levels - History

Mill Hill County High School
09.2022 - 08.2024

A-Levels - Politics

Mill Hill County High School
09.2022 - 08.2024

A-Levels - Psychology

Mill Hill County High School
09.2022 - 08.2024

Front and Back of house worker

Nandos
07.2022 - 09.2024

GCSEs - Spanish

Mill Hill County High School

GCSEs - Maths

Mill Hill County High School

GCSEs - History

Mill Hill County High School
Miguel McKenna-Ochoa