gym and health
drawing
cooking
reading anime
Miguel Frasca Henning Brown
london ,lambeth
Summary
I am a highly skilled professional with a strong foundation in time management, communication, and teamwork. Demonstrating exceptional ability to learn and adapt to new environments quickly having worked in various locations with a range of clientele. Adept at manual tasks, ensuring efficiency and precision in all undertakings. Committed to leveraging these skills to contribute effectively in a dynamic work setting while pursuing continuous professional growth.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Plumber
essar pro sc Ltd
london , lambeth
2023.03 - I currently work here
- Used specialised techniques, equipment and materials to install pipe fixtures while maintaining highest quality
- Travelled to various locations including Godstone, Hackney borough, Wimbledon and Croydon ; Providing excellent customer service by addressing queries and concerns, promoting a positive company image.
- Assisted in clearing blocked drains and sewers using manual and mechanical methods, restoring normal flow.
- Installed, repaired, and maintained domestic, commercial, and industrial plumbing systems to meet client requirements.
- acquired knowledge to inspect identify faults and leaks, promptly fixing issues.
- Skilfully soldered and fitted pipes, fixtures, and other plumbing components with precision, ensuring lasting durability.
- Replaced and installed high-quality bathroom and kitchen fixtures, enhancing property value alongside customer satisfaction,
- Cut, welded and assembled pipes, fittings and fixtures with precision and followed work orders to install water heaters, dishwashers, sinks and toilets.
- Inspected and tested plumbing systems for functionality, safety and compliance with building codes.
Restaurant Waiter
satay bar
london , lambeth
2025.01 - 2026.01
- Maintained excellent customer satisfaction by providing friendly, attentive and proactive service.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Delivered exceptional, friendly and fast service to process high volume of food and drink orders at peak times.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Greeted guests upon arrival, providing immediate seating and presenting menus with a welcoming demeanour.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Managed table settings by arranging cutlery and glassware according to restaurant standards for optimal presentation.
- Inspected tables before guest arrival, maintaining establishment high-quality standards.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
paper boy
hamiltons
london, lambeth
2021.02 - 2022.07
- Handled customer enquiries politely and professionally, providing exceptional service.
- Delivered newspapers to residential homes and businesses promptly every morning, enhancing customer satisfaction.
- Increased positive customer reviews by promptly delivering newspapers in all weather conditions.
- Delivered newspapers to individual and business customers on time.
- Kept detailed track of daily inventories and completed deliveries for accuracy.
- Handled customer questions about packages and services, reaching out in advance to notify customers of expected delays.
- Adapted to changing delivery routes quickly, demonstrating flexibility and problem-solving skills.
- Informed customers about new publications, offers or subscriptions and inserted fliers and promotional materials in papers before delivery.
- Built strong relationships with customers, fostering a sense of community and trust.
Education
Diploma of Higher Education - plumbing
Southbank technical college
nine elms , lambeth 2024.09 - 2025.08
Skills
- time management
- communication
- teamwork
- fast learner and adapter
- manually equipped
Certification
- Plumbing- level 1&2 Diploma
- music- btec level 2 distinction
- Physical Education- btec level 2 merit
Interests
Timeline
Restaurant Waiter
satay bar
2025.01 - 2026.01
Diploma of Higher Education - plumbing
Southbank technical college
2024.09 - 2025.08
Assistant Plumber
essar pro sc Ltd
2023.03 - I currently work here
paper boy
hamiltons
2021.02 - 2022.07