MIGKENA KOTSIAI

• Implemented new display layouts to improve shopping experience.
• Streamlined merchandise replenishment process to minimise disruption on shop floor.
• Created visually appealing product arrangements, increasing store desirability.
• Assisted in inventory management, maintaining adequate stock levels on shop floor.
• Utilised knowledge of current fashion trends for effective visual merchandising.

• Executed fashion styling for diverse photo shoots, including fashion and advertising campaigns.
• Conducted personalized styling consultations to assess client preferences and lifestyle needs.
• Managed social media platforms, highlighting styling projects and sharing fashion insights to engage followers.
• Resolved customer complaints professionally, ensuring positive outcomes.
• Responded promptly to customer email and phone communications.
• Processed customer cash and card payments with accuracy.

• Developed seasonal themes for merchandise displays, refreshing the look of the store and keeping interest high.
• Managed inventory levels on the shop floor, restocking items and organising back stock for easy access.
• Monitored environmental and lighting conditions within the store to ensure products are displayed in the best possible way.
• Utilised space planning software to optimise the layout of merchandise, enhancing shopper experience and maximising sales.
• Scheduled and oversaw the installation of window displays, ensuring work was completed to a high standard and on time.
• Designed and implemented engaging window displays to attract potential customers and increase foot traffic.

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