Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Mietra Hamidy

Dental Receptionist
Southampton

Summary

Friendly and knowledgeable medical administrative team member with background in clinical environments. Help patients feel welcome and comfortable during appointments.

Detail-oriented dental receptionist careful to follow procedures and uphold company policies. Reliable in completing accurate work and supporting company operations with paperwork, payments and charting. Quick to learn to new skills and advanced with new online systems.

Experienced in medical administrative work and patient support. Dedicated to patient satisfaction, team efficiency, and strict compliance with regulations. Skills include organisation, communication, Microsoft office including excel and data management.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Great multi-tasker ensuring all tasks are completed to a high standard and efficiently.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Dental Receptionist

Peartree dental care - Oradent
Southampton
03.2024 - Current
  • Supported Practice Manager and clinical team members with the smooth running of the practice through managing and booking appointments and carrying out admin tasks.
  • Provided excellent customer service, improving patient satisfaction rates.
  • Enhanced patient experience by providing warm, friendly service.
  • Managed inventory of dental supplies, ensuring sufficient stock levels at all times.
  • Handled phone calls, resulting in effective communication with clients.
  • Collaborated closely with dental team for smooth daily operations.
  • Followed strict safety standards, patient protection requirements, and legal guidelines.
  • Reconciling daily payments (card and cash).
  • Efficiently using Dentally.

Retail and Customer service assistant

The Range
Southampton
07.2021 - 12.2023
  • Assisted in stock replenishment to maintain store appearance.
  • Resolved customer complaints, ensuring satisfaction and repeat business.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Crew Member

McDonald's
Southampton
07.2019 - 03.2021
  • Prepared and packaged orders with precise presentation skills.
  • Warmly greeted customers and proactively reduced wait times.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Delegated tasks to team members to ensure our station was running efficiently.

Education

GCSEs -

St Anne's Catholic School
Southampton
09.2014 - 07.2019

A-Levels - Mathematics, Biology, Chemistry

St Anne's Catholic Sixth Form
Southampton
09.2019 - 07.2020

Skills

Communication

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Languages

English
Native
Persian
Fluent

Software

Excel spreadsheets

Microsoft word

Email management

Data Entry

Timeline

Dental Receptionist

Peartree dental care - Oradent
03.2024 - Current

Retail and Customer service assistant

The Range
07.2021 - 12.2023

A-Levels - Mathematics, Biology, Chemistry

St Anne's Catholic Sixth Form
09.2019 - 07.2020

Crew Member

McDonald's
07.2019 - 03.2021

GCSEs -

St Anne's Catholic School
09.2014 - 07.2019

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Mietra HamidyDental Receptionist