Mickey Dugan
Aberdeen
Summary
Experienced professional with a strong background in customer service, event management, and community-focused initiatives. Proficient in multi-tasking and maintaining attention to detail, with specialised training as a barista and in cocktail preparation.
Current goals: To work in a customer facing role, in which i can let my personality shine, and be proud of my work/service. To continue to host events throughout the city to build my professional portfolio, whilst studying.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Student President
North East Scotland College
Aberdeen
2025.07 - Current
- Led student council meetings to ensure smooth functioning and communication between students and administration.
- Strengthened community ties by organising regular social events.
- Initiated mental health awareness campaigns contributing to healthier learning environment at university campus.
- Spearheaded changes in curriculum based on collective feedback from students.
- Coordinated with clubs and societies for synchronised event planning.
- Advocated for student rights, resulting in increased transparency in administrative decisions.
- Managed team of volunteers during various events, ensuring smooth execution and participant satisfaction.
- Interviewed and shortlisted candidates for job roles within our team.
Board member
North East Scotland College
Aberdeen, Aberdeen City
2025.07 - Current
- Established clear communication channels, improving stakeholder relationships.
- Was required to ensure I had a good understanding of governance, as well as a thorough knowledge of all papers before a meeting, to ensure i could effectively communicate during meeting and vote on key topics.
- Improved board meeting efficiency by streamlining decision-making processes.
Bartender
The Albyn
Aberdeen
2024.12 - 2025.02
- Gained a lot of experience making cocktails in a fast-paced environment, having to accurately produce high quality cocktails with a high standard of presentation.
- Over the holiday season we had to deal with a large number of covers each shift, working in a heavily structured environment, centred around a team-based system.
- I found myself quickly able to learn and produce the house cocktail recipes, committing them to memory within the first couple weeks.
- Gained experience working with whiskey flights and tasting menus.
Bartender
Six by Nico
Aberdeen
2024.10 - 2024.12
- Was responsible for pre-batching and prepping various cocktails, drinks, syrups and garnishes for service.
- Received training in making a large variety of drinks and cocktails, often experimental and in part with tasting menus.
- Received training in relation to my knowledge of various spirits liqueurs, wines, cocktails and tasting profiles.
- Made a large amount of cocktails, including shaken, stirred, muddled and carbonated beverages.
- Gained a large knowledge of classic cocktails, being able to make most classic cocktails as well as takes on these cocktails.
- Maintained a high level of presentation and quality, in both drinks and behind the bar, required as the same level of the fine dining food that was served at the restaurant.
Bartender/Waiting Staff
The New Inn Hotel
Ellon
2022.03 - 2024.10
- Trained many new staff members in bar and floor service, including individuals with no prior experience in hospitality
- Managed a team of staff; delegating jobs, ensuring everyone in the bar team was aware of there role and organising staff breaks in a way that did not effect service.
- Worked at high capacity events providing food and drink service for events up to 400 people as well as private parties, dinners and weddings.
- Was responsible for setting up our live music acts, taking care of any needs/requirements they had and doing live sound engineering for the acts.
- Worked and adapted in high pressure, busy environments where the ability to multitask was essential.
- Received training and experience in a variety of barista techniques, regularly making hot drinks.
- Contributed to the creation of a cocktail menu, newly brought to The New Inn, during my time working there.
- Maintained a high level of cleanliness and organisation, behind the bar, in stock rooms, on the floor and in outdoor areas such as beer gardens.
Education
Higher National Diploma - Sound Production
North East Scotland College
Aberdeen 2026.08 -
HND - Music
NESCOL
Aberdeen 2023.08 - 2025.06
Advanced Higher - Music
Meldrum Academy
AberdeenshireHigher - English
Meldrum Academy
AberdeenshireSkills
- Leadership and delegation
- Customer service
- Communication skills
- Multi-tasking
- Attention to detail
- Barista trained
- Cocktail preparation
- Event management
- Organisational awareness
- Local council and area awareness
- Community Focussed
References
References available upon request.
Timeline
Higher National Diploma - Sound Production
North East Scotland College
2026.08 -
Student President
North East Scotland College
2025.07 - Current
Board member
North East Scotland College
2025.07 - Current
Bartender
The Albyn
2024.12 - 2025.02
Bartender
Six by Nico
2024.10 - 2024.12
HND - Music
NESCOL
2023.08 - 2025.06
Bartender/Waiting Staff
The New Inn Hotel
2022.03 - 2024.10
Advanced Higher - Music
Meldrum Academy
Higher - English
Meldrum Academy