Summary
Overview
Work history
Education
Skills
Certification
Affiliations
PERSONAL SKILLS
References
Timeline
Generic

MICHELLE WHITE

BASILDON,United Kingdom

Summary

Dedicated, caring, mature and responsible with a strong initiative and a commitment to maintaining high hygiene standards. Demonstrates knowledge in surface sanitation, floor cleaning, and equipment care , ensuring compliance with health and safety regulations. Known for punctuality, professionalism, and tact, with a keen awareness of surroundings and respect for confidentiality. Possesses a knowledge of cleaning products and techniques, competent in housekeeping tasks while working independently. Career goals include further enhancing skills in hygiene management and contributing to a safe and clean environment.

Overview

40
40
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Health care assistant

MID AND SOUTH ESSEX NHS TRUST
BASILDON, ESSEX
03.2021 - 07.2024
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Delivered high-quality patient service by maintaining cleanliness in wards
  • Handled challenging behaviour from dementia-affected individuals effectively .
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted in palliative care and care after death
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Worked closely with nurses to maintain high levels of communication.
  • Charted daily mobility activity and eating percentages to aid continued patient assessment.
  • Supported clinical staff to complete health assessments.
  • Thoroughly sanitised clinical and mobility equipment.
  • Administered blood glucose, blood pressure, o2 levels, pulse and temperature checks, ECG taking.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Monitored patients' conditions closely and escalated concerns to senior staff.
  • Positioned, lifted and transported patients with limited mobility.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.

FULL TIME CARER

UNPAID
BASILDON, ESSEX
02.2006 - 01.2021

Unpaid full time carer for my husband at home.

Full personal care and hygiene-bedbaths, showers etc.

Medication management-controlled drugs, prescriptions

Transportation to medical appointments.

Use of hoists, wheelchair, commode, turning board.

Toileting needs, enemas and suppositories.

Emotional support for patient with mental health/brain injury/physical disability.

Ensuring patient safety at all times.

Preparing healthy meals and special dietary needs.

Regularly checked vital signs as part of ongoing monitoring of patient health status.

VOLUNTEER RETAIL ASSISTANT

CANCER RESEARCH UK
BASILDON, ESSEX
04.1994 - 07.2004
  • Trained new volunteers increasing operational efficiency.
  • Sorted donations effectively, aiding the charity's fundraising efforts.
  • Provided valuable input during team meetings with constructive suggestions and ideas.
  • Participated actively in promotional events.
  • Assisted shoppers find desired products, enhancing their retail experience.
  • Helped in the preparation of window displays to attract potential customers.
  • Liaised closely with warehouse staff to manage product deliveries smoothly.
  • Maintained a clean, organised store environment for improved shopping experience.
  • Advised customers on options to donate and volunteer, building store resources.
  • Promptly unpacked, shelved or stored product deliveries to reduce clutter.
  • Shelved and merchandised new products in visually appealing way.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Completed opening and closing duties in line with established schedule.
  • Tagged products quickly and accurately with price tags and stickers.

BED AND BREAKFAST HOUSEKEEPER

BLUE DOLPHIN
CLACTON ON SEA, ESSEX
05.1989 - 05.1990
  • Managed laundry process, washing, drying, folding clothes; keeping wardrobes tidy.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Made beds daily to ensure a neat bedroom area.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.

HOTEL WORKER

SOUTHVIEW HOTEL
CLACTON ON SEA, ESSEX
05.1987 - 02.1989
  • Handled telephone enquiries professionally, delivering accurate information about the hotel and its services.
  • Provided hotel information for improved guest experience.
  • Ensured smooth check-out process by promptly settling bills and confirming future bookings if required.
  • Greeted and checked-in guests promptly and professionally.
  • Ensured guest satisfaction by maintaining cleanliness and orderliness of all hotel areas.
  • Adhered to hygiene regulations whilst preparing food and beverages.
  • Set tables appropriately, ensuring all utensils were clean and ready for use.
  • Took precise orders from customers without error, ensuring their meal preferences were met accurately.
  • Maintained clean and tidy dining area for optimal guest experience.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Completed end-of-day cleanup to reset bar for next day.

YOUTH TRAINING SCHEME

JOB CENTRE
Clacton-on-Sea, Essex
01.1985 - 12.1986

4 months care assistant adult learning disabilities care home

4 months elderly care home care assistant

4 months NHS dental nurse

  • Supported dentists during procedures, resulting in increased efficiency.
  • Maintained accurate patient records, ensuring meticulous documentation.
  • Managed proper sterilisation of dental instruments for optimal hygiene.
  • Enhanced patient comfort by providing assistance with bathing, dressing and grooming tasks.
  • Facilitated recreational activities for increased social engagement and mental stimulation.
  • Organised group activities that promoted social interaction amongst the elderly residents.

Education

NVQ acquivilent Level 1 CHILDCARE - CHILDCARE

COLCHESTER INSTITUTE(CLACTON SITE)
CLACTON ON SEA
09.1983 - 06.1984

O LEVEL - MATHS, ENGLISH LANGUAGE,ENGLISH LIT, HISTORY, GEOGRAPHY, BIOLOGY

COLBAYNS HIGH SCHOOL
09.1978 - 05.1984

Skills

  • Strong initiative
  • Hygiene standards awareness
  • Bin emptying
  • Dusting techniques
  • Compliant with instructions
  • Surface cleaning
  • Floor cleaning
  • Awareness of surroundings
  • Respect for confidentiality
  • Equipment care responsibility
  • Knowledge of cleaning products
  • Detail consciousness
  • Health and Safety Compliance
  • Housekeeping
  • Works well independently
  • Punctual
  • Professionalism
  • Tact and diplomacy

Certification

Care Certificate for HCA role 2021

Competency training probationary period Motivated Minds

Affiliations

  • Volunteering at local mental health charity
  • Walking
  • Crafting

PERSONAL SKILLS

I have many years of being around the mental health services and also volunteer working with people with mental health issues, including myself.

I have empathy and knowledge in dealing with mental health concerns and individuals

I have a varied work history involving both caring responsibilities and cleaning roles.

I had up to date competency training in Infection Control, etc based in Basildon Hospital

I have worked in a hospital environment and have knowledge of how wards are run, on the general side



References

References available upon request.

Timeline

Health care assistant

MID AND SOUTH ESSEX NHS TRUST
03.2021 - 07.2024

FULL TIME CARER

UNPAID
02.2006 - 01.2021

VOLUNTEER RETAIL ASSISTANT

CANCER RESEARCH UK
04.1994 - 07.2004

BED AND BREAKFAST HOUSEKEEPER

BLUE DOLPHIN
05.1989 - 05.1990

HOTEL WORKER

SOUTHVIEW HOTEL
05.1987 - 02.1989

YOUTH TRAINING SCHEME

JOB CENTRE
01.1985 - 12.1986

NVQ acquivilent Level 1 CHILDCARE - CHILDCARE

COLCHESTER INSTITUTE(CLACTON SITE)
09.1983 - 06.1984

O LEVEL - MATHS, ENGLISH LANGUAGE,ENGLISH LIT, HISTORY, GEOGRAPHY, BIOLOGY

COLBAYNS HIGH SCHOOL
09.1978 - 05.1984
MICHELLE WHITE