Michelle Townsend
Saltash,Cornwall
Summary
Driven Petty Officer with knack for leadership and team coordination. Improved operational efficiency by streamlining procedures and fostering collaborative work environment. Enhanced crew performance and morale through targeted training and support.
Overview
25
25
years of professional experience
Work history
Petty officer
Royal Navy
Plymouth, Devon
07.2000 - Current
- As the unit Defence Trainer Supervisor was the lead for Continuous professional development, supporting Defence trainers through Peer Review offering guidance and development points, Coaching and advising less experienced instructors with mentoring and developing sessions. Provide constructive feedback and action points during the internal validation process.
- Developed and organised comprehensive training materials and LSpecs for newly introduced acoustic courses. This included gathering relevant content, creating engaging media presentations and ensuring all instructional materials were DSAT compliant thus creating an effective learning experience.
- Enhanced team morale by implementing effective communication strategies.
- Fostered a positive work environment, enhancing overall productivity.
- Devised unique training strategies to suit varied learning styles amongst employees.
- Developed e-learning modules to facilitate continuous professional development.
- Facilitated workshops focusing on leadership skills, encouraging personal growth.
- Facilitated high-quality workshops, meetings and demonstrations online and offline.
- Provided one-on-one coaching sessions to students within the new entry school enhancing their ability to manage time and organise effectively.
Education
Certified Scrum Professional - Product Owner -
Scrum Inc
07.2025 -
Scrum Master Certified -
Scrum Inc
07.2025 -
Defence Trainer Supervisor -
Defence Academy of the United Kingdom
10.2024 -
Level 3 Certificate in Coaching and Mentoring -
Chartered Management Institute
06.2021 -
Level 3 Award in Education and Training -
Defence Academy of the United Kingdom
04.2019 -
Level 5 Certificate Management and Leadership -
Chartered Management Institute
11.2016 -
Skills
- Mission debriefing
- Personnel Management
- Team coordination
- Operational efficiency
- Staff management
- Outstanding communicator
- Accurate reporting
- Training
Timeline
Certified Scrum Professional - Product Owner -
Scrum Inc
07.2025 -
Scrum Master Certified -
Scrum Inc
07.2025 -
Defence Trainer Supervisor -
Defence Academy of the United Kingdom
10.2024 -
Level 3 Certificate in Coaching and Mentoring -
Chartered Management Institute
06.2021 -
Level 3 Award in Education and Training -
Defence Academy of the United Kingdom
04.2019 -
Level 5 Certificate Management and Leadership -
Chartered Management Institute
11.2016 -
Petty officer
Royal Navy
07.2000 - Current