Michelle Sloan
Cockermouth,Cumbria
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Medical Summariser/ Coder
Castlegate and Derwent Surgery
Cockermouth, Cumbria
05.2006 - Current
- Merged physical and electronic records to develop and translate informative insights.
- Alleviated administrative burden from practitioners by taking responsibility for accurate medical coding.
- Extracted data across manual and digital filing systems with precision.
- Implemented new coding conventions to handle diverse cases and drive efficiency.
- Used correct anatomical and physiological terms to clearly communicate patient conditions.
- Participated actively in team meetings to discuss complex cases requiring specialised coding knowledge, fostering collaborative problem solving.
- Achieved high accuracy and swift turnaround times for clinical coding services.
- Maintained compliance with current regulatory requirements via regular updates on medical coding norms.
- Established accuracy in medical coding by meticulously reviewing patient records.
- Kept patient information confidential following Data Protection Act guidelines.
- Kept abreast with changes in legislation affecting healthcare services and adjusted coding accordingly, ensuring continued compliance.
- Delivered on service targets with strong planning and systems navigation.
- Answered questions from patients, clinicians and researchers accessing medical records.
- Evaluated medical records to assess completeness, accuracy and data integrity.
- Input data manually or by scanning documentation using office equipment.
- Audited medical records to identify archive-ready files and discrepancies for resolution.
- Coded procedures using correct system and values to support recordkeeping and billing objectives.
- Optimised storage systems to maintain security and comply with applicable regulations.
- Archived healthcare records for deceased individuals and those meeting specific criteria.
- Followed required policies and protocols regarding medical releases to authorised persons or agencies.
- Transcribed dictation and notes from clinicians to create or update patient records.
Education
GCSEs - English, History, Geography, Maths, Biology
Cockermouth School
Cockermouth 09.1977 - 06.1981
GCSEs - English Literature, Sociology, Psychology, History of Medicine
Workington College
Workington, Cumbria 09.1982 - 06.1984
RGN - Learning Disabilities
Dovenby Hall Hospital
Cockermouth, Cumbria 09.1987 - 01.1990
Skills
- MS Office Suite
- Database management
- Basic maths
- Customer focused
- Administrative support
Timeline
Medical Summariser/ Coder
Castlegate and Derwent Surgery
05.2006 - Current
RGN - Learning Disabilities
Dovenby Hall Hospital
09.1987 - 01.1990
GCSEs - English Literature, Sociology, Psychology, History of Medicine
Workington College
09.1982 - 06.1984
GCSEs - English, History, Geography, Maths, Biology
Cockermouth School
09.1977 - 06.1981
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