Michelle SARTAIN
Pistea
Summary
Motivated professional demonstrating strengths in administrative support and compliance monitoring. Adapts to diverse roles with a willingness to learn new skills and contribute to team success. Committed to maintaining high standards in all tasks undertaken.
Overview
6
6
years of professional experience
Work History
Mortgage File Assessor
Stonebridge Group
Basildon, ESSEX
04.2025 - Current
- Monitor adherence to Stonebridge standards across 1000+ mortgage and protection advisers.
- Review every file using agreed criteria and set clear deadline dates.
- Escalated potential fraud to 2nd line when case criteria triggered.
- Keep logs and spreedsheets all upto date
Clerical Assistant
Cardiothoracic Centre, Basildon Hospital
Basildon, ESSEX
09.2022 - 01.2025
- Handled confidential documents with discretion to protect sensitive information.
- Supported staff with clerical tasks for well-maintained office administration.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Continued with my ELearning which included Safeguarding adults and children and Preventing Radicalisation
Clerical Officer
A + E Basildon Hospital
Basildon , ESSEX
07.2020 - 09.2022
- Handled confidential documents with discretion, upholding data security and privacy standards.
- Performed routine administrative tasks, including photocopying, scanning, and filing, to support daily office operations.
- Managed incoming and outgoing correspondence, including post and emails, maintaining confidentiality and efficiency.
- Book patients in a timely and efficient manner
- Monitor patients in the waiting room and if we had any concerns, refer to the Nurse in Charge
Education
NVQ Level 2 - Health and Social Care
Basildon College
Basildon01-1996
GCSEs -
Gable Hall School
Corringham01-1994
Skills
- File auditing
- Compliance monitoring
- Risk assessment
- Data entry
- Adaptability
- Hardworking
- Compassionate and caring
Timeline
Mortgage File Assessor
Stonebridge Group
04.2025 - Current
Clerical Assistant
Cardiothoracic Centre, Basildon Hospital
09.2022 - 01.2025
Clerical Officer
A + E Basildon Hospital
07.2020 - 09.2022
NVQ Level 2 - Health and Social Care
Basildon College
GCSEs -
Gable Hall School