BAGERNET
Michelle Safo Pokuah
Registered Nurse
London
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Registered Nurse
Kings college hospital
London, ENG
09.2020 - Current
- Skilled at operating, setting up, and monitoring medical equipment for use in the unit, such as ventilators, pacemakers, cardiac monitors, ultrasound equipment, and more.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Expert knowledge of anatomy and other health concerns of sick children and young adults, giving me the right tools to help patients progress.
- Ability to stay calm in emergency situations and make sound decisions even when a patient is in a life-threatening situation.
- Dedicated to providing compassion to parents and patients, and helping them feel more comfortable during their time in the hospital.
- Excellent ability to work in a team environment, which is a necessity in any type of medical provider setting.
- Care for critically ill, patients by monitoring vital signs, keeping them warm, and delivering medication when necessary.
- Record testing data and lab results on the patient’s chart along with other information based on observations during hospital care.
- Partner with other healthcare providers to develop appropriate treatment plans for patients, resulting in a 99 percent positive outcome rate.
- Monitored each patient’s nutritional levels and measuring fluid input and output.
- Advised family and visitors about appropriate procedures when visiting, such as proper handwashing techniques, protective wear when required.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Organized and managed care of patients undergoing various therapies and procedures.
Administrative Clerk
King college hospital
London, ENG
02.2018 - 08.2020
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
- Updated patients' medical records using electronic recordkeeping system.
- Scheduled appointments for providers and maintained office master calendar.
- Answered inquiries from general public, patients and clinical providers.
- Handled intake and referrals documentation for new patients and helped coordinate care between offices.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Enhanced office productivity by handling high volume of callers per day.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
Education
Nursing (Child) BSc Honours - Bachelor of Science
Kingston university
Nursing (Child) BSc Honours 09.2016 - 08.2020
Skills
Intravenous therapy
undefinedAccomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Supervision - Headed onboarding process for new nursing staff.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Software
EROSTER
EPR
Certification
PALS - Pediatric Advanced Life Support
Timeline
Registered Nurse
Kings college hospital
09.2020 - Current
Administrative Clerk
King college hospital
02.2018 - 08.2020
Nursing (Child) BSc Honours - Bachelor of Science
Kingston university
09.2016 - 08.2020
PALS - Pediatric Advanced Life Support
NALS- Neonatal Pediatric Advanced Life Support
Preceptor MasterClass
Neonatal Care Specialist Core Skills
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