Michelle Pope
Summary
Detail-oriented professional with expertise in accurate and efficient payroll data input and database administration. Demonstrates strong time management proficiency, ensuring timely and precise completion of tasks. Committed to leveraging skills to enhance operational efficiency and support organisational goals.
Overview
23
23
years of professional experience
27
27
years of post-secondary education
Work history
Recruitment and payroll administrator
First Call Contract Services
Romford, Havering
05.2008 - Current
- Weekly payroll for in excess of 150 staff, validate and review data and ensure timely submission to payroll vendor.
- Facilitated gaining right to work documents and utilising employer checking service to verify an individuals eligibility to work.
- Onboarding of new candidates and clients onto company CRM system. Ensuring all relevant information is accurate and up to date.
- Manage annual leave records accurately; help avoid conflicts and disruptions due to overlapping holidays.
- Resolved discrepancies promptly, improving overall operational accuracy and efficiency.
- Manage a high volume of inbound calls and evaluate callers need effectively.
Customer assistant
Tesco Extra
Hornchurch
11.2003 - 05.2008
- Cashier operations, handled cash and card payments accurately during peak times with high levels of customer care and transaction speed.
- Resolved customer complaints professionally and promptly to ensure a positive experience.
- Shelf replenishment and stock rotation.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
Education
A-Levels -
Frances Bardsley Sixth Form for Girls
Hornchurch, Havering 09.2003 - 06.2025
GCSEs -
Frances Bardsley Sixth Form for Girls
Hornchurch, Havering 09.1998 - 07.2003
Skills
- Accurate and efficient payroll data input
- Database administration
- Time management proficiency
References
References available upon request.
Timeline
Recruitment and payroll administrator
First Call Contract Services
05.2008 - Current
Customer assistant
Tesco Extra
11.2003 - 05.2008
A-Levels -
Frances Bardsley Sixth Form for Girls
09.2003 - 06.2025
GCSEs -
Frances Bardsley Sixth Form for Girls
09.1998 - 07.2003