Michelle Parsons
Hairdresser
Sheringham
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and customer focused bringing 30+ years of experience. Knowledgeable about keeping clean, well-stocked and properly sanitised stations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Language
Work History
Mobile Hairdresser
Self Employed
Sheringham, Norfolk
02.2005 - Current
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained regular client list and successfully handled walk-in customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Answered phone calls and emails to schedule client appointments.
Hairstylist
Hair Studio One
Cromer, Norfolk
10.2004 - 06.2012
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Recorded notes for future reference about customer preferences and services delivered.
- Answered phone calls and emails to schedule client appointments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
City and Guilds Advanced Hairdressing - Hair
Norwich City College
Norwich Norfolk 09/1986 - 06/1987
City and Guilds Hairdressing - Hair
Norwich City College
09/1984 - 06/1986
ECDL - Computers
Night classes
Sheringham 09/2002 -
Skills
Customer service-focused
undefinedTimeline
Mobile Hairdresser
Self Employed
02.2005 - Current
Hairstylist
Hair Studio One
10.2004 - 06.2012
City and Guilds Advanced Hairdressing - Hair
Norwich City College
09/1986 - 06/1987
City and Guilds Hairdressing - Hair
Norwich City College
09/1984 - 06/1986
ECDL - Computers
Night classes
09/2002 -
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