
Enthusiastic and quick-to-learn IT professional with recently obtained CompTIA A+ and ISC² Certified in Cybersecurity qualifications. Strong foundation in troubleshooting hardware/software issues, explaining technical concepts clearly to non-technical users, and applying analytical problem-solving skills. Keen to join a supportive IT team in a 1st/2nd line support or junior cybersecurity role, where I can deliver excellent customer service while developing hands-on technical expertise.
Researching new technology