Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michelle Mumford

Westbury,Wiltshire

Summary

Responsible Administrative Officer, passionate about delivering outstanding quality and service. Offering 20 + years of experience in the industry with a history of recognition for performance.

Overview

25
25
years of professional experience

Work History

Administrative Officer

Ministry of Defence
, Wiltshire
05.2001 - 09.2026
  • Managed daily office administration, ensuring accurate data entry and thorough database auditing.
  • Entered and verified computer data to maintain accurate, reliable records.
  • Monitored office supply inventory and placed orders to prevent disruptions.
  • Organised and distributed incoming mail and communications, facilitating efficient workflow across departments.
  • Scheduled client appointments using online booking systems and maintained a master calendar, optimising scheduling processes.
  • Answered incoming calls and emails, recorded messages, and followed up enquiries promptly.
  • Resolved customer enquiries and complaints professionally, improving customer satisfaction through service support.

Education

GCSEs - Various

Lavington Comprehensive school
Market Lavington, WIL
01-1981

Skills

  • Office administration
  • Data management
  • Administrative coordination
  • Calendar management
  • Email correspondence
  • Customer service
  • Efficient communication
  • Priority setting

Interests

  • Zumba
  • Reading
  • Cinema

Timeline

Administrative Officer

Ministry of Defence
05.2001 - 09.2026

GCSEs - Various

Lavington Comprehensive school
Michelle Mumford