Responsible Administrative Officer, passionate about delivering outstanding quality and service. Offering 20 + years of experience in the industry with a history of recognition for performance.
Overview
25
25
years of professional experience
Work History
Administrative Officer
Ministry of Defence
, Wiltshire
05.2001 - 09.2026
Managed daily office administration, ensuring accurate data entry and thorough database auditing.
Entered and verified computer data to maintain accurate, reliable records.
Monitored office supply inventory and placed orders to prevent disruptions.
Organised and distributed incoming mail and communications, facilitating efficient workflow across departments.
Scheduled client appointments using online booking systems and maintained a master calendar, optimising scheduling processes.
Answered incoming calls and emails, recorded messages, and followed up enquiries promptly.
Resolved customer enquiries and complaints professionally, improving customer satisfaction through service support.