Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Ingham

Pelton Fell,Durham

Summary

Dedicated and reliable, experience in dealing with customer queries, good mathematical skills, and attention to detail and cleanliness.

Excellent communication and people skills.

Punctual with Excellent time keeping.

Overview

33
33
years of professional experience
7
7
years of post-secondary education

Work History

Career Break

Break
04.2024 - 03.2025

Took some time off to travel and spend time with the family, Before looking for employment.

Owner

Breakaway Campervan Hire
Pelton Fell, Durham
09.2022 - 04.2024
  • Cleaned and prepared Motorhomes for customer to hire.
  • Dealt with customer enquiries and paper work.
  • Carried out day-to-day duties accurately and efficiently.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Career break

Break
12.2019 - 09.2022

Career break taken to help my Autistic Daughters with there transition to college.

Office worker

Dial a Loo Limited
Gateshead, Tyne & wear
11.1999 - 12.2019
  • Handled customer queries for improved customer satisfaction.
  • Provided administrative support to management, optimising their time management capabilities.
  • Managed incoming calls, facilitated smooth communication flow within the office environment.
  • Ensured cleanliness and order in the office environment, promoting a positive work atmosphere.
  • Checked over delivery notes and waste notes for filing.

Warehouse packer

Prime time recruitment c/o Mailcom
Washington, Sunderland
08.1998 - 08.1999
  • Completed daily packing targets on time, maintained workflow consistency.
  • Kept workplace tidy, contributed to a productive atmosphere in the warehouse.
  • Managed packing schedules effectively to meet delivery deadlines.

Career break

break
07.1996 - 08.1998

Career break due to pregnancy.

Receptionist

KoolTech Ltd
Gateshead, Tyne & wear
05.1992 - 09.1994
  • Assisted with administrative tasks, improving overall functionality of the office.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Education

RSA Business admin - Business

Gateshead College
Gateshead
09.1994 - 07.1996

GCSEs -

Heworth Grange comprehensive
Gateshead
09.1986 - 07.1991

Skills

  • Cash handling
  • Customer Service
  • Patience and composure
  • Ordering office supplies
  • Reliable punctuality
  • Telephone operation
  • Flexible
  • Calm under pressure
  • Attention to Detail
  • Email management
  • Vehicle cleaning
  • Office cleaning

References

References available upon request.

Timeline

Career Break

Break
04.2024 - 03.2025

Owner

Breakaway Campervan Hire
09.2022 - 04.2024

Career break

Break
12.2019 - 09.2022

Office worker

Dial a Loo Limited
11.1999 - 12.2019

Warehouse packer

Prime time recruitment c/o Mailcom
08.1998 - 08.1999

Career break

break
07.1996 - 08.1998

RSA Business admin - Business

Gateshead College
09.1994 - 07.1996

Receptionist

KoolTech Ltd
05.1992 - 09.1994

GCSEs -

Heworth Grange comprehensive
09.1986 - 07.1991
Michelle Ingham