Michelle Hap

Key Responsibilities:

• Project Planning:

Plan and organize renovation projects, considering timelines and resource needs.

• Team Coordination:

Coordinate the team.

• Resource Management:

Manage resources efficiently, including labour, materials, and project budgets.

• Quality Assurance:

Ensure work meets our company's quality standards through inspections.

• Client Relations:

Act as the main point of contact for clients, providing updates and addressing inquiries.

• Problem Resolution:

Identify and address challenges to keep projects on track.

• Source New Clients/Projects:

Identify and pursue new business opportunities to expand our client base.

• Office Work:

Oversee various office tasks, ensuring smooth operations and efficient workflow.

Key Responsibilities:

• Operations Management:

Supervise and coordinate daily operations, including opening and closing procedures.

Ensure compliance with health and safety regulations.

• Customer Service:

Foster a positive and welcoming environment for customers.

• Staff Supervision:

Recruit, train, and manage pub staff.

Schedule and organize staff rotas efficiently.

• Inventory and Stock Control:

Manage inventory levels and order supplies as needed.

• Marketing and Promotion:

Develop and implement marketing strategies to attract customers.

Key Responsibilities:

• Prospecting and Lead Generation:

Identify and target potential clients through various channels.

Generate leads through research, networking, and outbound communication.

• Client Engagement:

Establish and nurture relationships with clients to understand their needs.

Present products or services effectively to potential clients.

• Sales Presentations:

Address client inquiries and concerns promptly and professionally.

• Sales Targets:

Set and achieve sales targets within specified timelines.

• Market Research:

Stay informed about industry trends and competitor activities.

Key Responsibilities:

• Data Entry:

Accurately input and update data into designated systems.

• Archiving Systems:

Maintain organized archiving systems for easy retrieval.

• Data Integrity:

Ensure the accuracy and completeness of all data entries.

• Record Maintenance:

Create and manage digital and physical records in compliance with established protocols.

Key Responsibilities:

• Client Engagement:

Build and maintain relationships with potential and existing clients.

• Sales Presentations:

Showcase the company's capabilities through compelling sales presentations.

• Project Understanding:

Communicate project specifications and timelines to clients effectively.

• Quoting and Proposal Preparation:

Prepare accurate and competitive project quotes.

• Follow-Up and Closing:

Close deals and secure contracts with clients.