Michelle Flitcroft
Freckleton,Lancashire
Summary
- Educated to degree level (BA Hons) with a good foundation in communication and people skills
- 12 years experience in a family run taxi business, handling administration
- Previous foster carer, demonstrating responsibility, empathy, and commitment to others' wellbeing.
- Good team player with good listening and interpersonal skills.
- Confident with basic IT applications and adaptable to new systems.
- Enthusiastic and motivated to contribute transferrable skills in a new role.
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
Work history
Secretary general
Freckleton Taxis
Freckleton, Lancashire
2012.09 - Current
I work at my family business, general paperwork, answering the phone, organising licencing any appointments
Foster carer
Lancashire County Council
Preston, Lancashire
1996.06 - 2012.09
- Built strong relationships with birth families where appropriate, strengthening family ties.
- Promoted a positive image of fostering within the community; raising awareness about the importance of foster caring.
- Arranged social activities to boost confidence levels and encourage interaction with peers.
- Facilitated open lines of communication with social workers, leading to more effective care plans.
Shop assistant
Londis
Freckleton, Lancasgire
1994.05 - 2006.09
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Updated window displays regularly for fresh store appeal.
- Assisted customers in finding desired items to enhance their shopping experience.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
laboratory technician
Neo Plants
Freckleton, Lancashire
1990.07 - 1994.07
- Prepared and sterilised lab equipment, ensuring all instruments were ready for use.
- Calibrated laboratory equipment to achieve accurate test results.
- Adhered strictly to quality control standards for reliable test outcomes.
- Enhanced accuracy of test results with meticulous record keeping.
Chip shop assistant
Education
NCFE Cache level 2 - Support work in schools and colleges
Realise
Blackpool 2025.08 - 2025.08
NVQ Level 2 -
Understanding mental health
Preston, Lancashire 2013.02 - 2013.04
NVQ Level 3 - looking after children and young people
NVQ
Preston, Lancashire 2004.05 - 2004.11
Bachelor of Arts - Sociology with Politics
University of Central Lancashire
Preston 1993.10 - 1997.06
Skills
- Time efficiency
- Communication excellence
- Effective communicator
- Confidentiality maintenance
- Record documentation
- Telephone etiquette
- Communication proficiency
- Adolescent psychology understanding
Volunteer work
In the past i have volunteered for Home Start, this entailed befriending and signposting people with difficulties to support and advice for them.
I also volunteered in the restorative justice service. This was very interesting I worked with the police and victims to setup meetings with offenders to talk about their feelings
Timeline
NCFE Cache level 2 - Support work in schools and colleges
Realise
2025.08 - 2025.08
NVQ Level 2 -
Understanding mental health
2013.02 - 2013.04
Secretary general
Freckleton Taxis
2012.09 - Current
NVQ Level 3 - looking after children and young people
NVQ
2004.05 - 2004.11
Foster carer
Lancashire County Council
1996.06 - 2012.09
Shop assistant
Londis
1994.05 - 2006.09
Bachelor of Arts - Sociology with Politics
University of Central Lancashire
1993.10 - 1997.06
laboratory technician
Neo Plants
1990.07 - 1994.07