Summary
Overview
Work history
Education
Skills
Volunteer work
Timeline
Generic

Michelle Flitcroft

Freckleton,Lancashire

Summary

  • Educated to degree level (BA Hons) with a good foundation in communication and people skills
  • 12 years experience in a family run taxi business, handling administration
  • Previous foster carer, demonstrating responsibility, empathy, and commitment to others' wellbeing.
  • Good team player with good listening and interpersonal skills.
  • Confident with basic IT applications and adaptable to new systems.
  • Enthusiastic and motivated to contribute transferrable skills in a new role.

Overview

2026
2026
years of professional experience
4
4
years of post-secondary education

Work history

Secretary general

Freckleton Taxis
Freckleton, Lancashire
09.2012 - Current

I work at my family business, general paperwork, answering the phone, organising licencing any appointments

Foster carer

Lancashire County Council
Preston, Lancashire
06.1996 - 09.2012
  • Built strong relationships with birth families where appropriate, strengthening family ties.
  • Promoted a positive image of fostering within the community; raising awareness about the importance of foster caring.
  • Arranged social activities to boost confidence levels and encourage interaction with peers.
  • Facilitated open lines of communication with social workers, leading to more effective care plans.

Shop assistant

Londis
Freckleton, Lancasgire
05.1994 - 09.2006
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Updated window displays regularly for fresh store appeal.
  • Assisted customers in finding desired items to enhance their shopping experience.
  • Directed customers towards fitting rooms when needed for convenient try-on experience.

laboratory technician

Neo Plants
Freckleton, Lancashire
07.1990 - 07.1994
  • Prepared and sterilised lab equipment, ensuring all instruments were ready for use.
  • Calibrated laboratory equipment to achieve accurate test results.
  • Adhered strictly to quality control standards for reliable test outcomes.
  • Enhanced accuracy of test results with meticulous record keeping.

Chip shop assistant

Education

NCFE Cache level 2 - Support work in schools and colleges

Realise
Blackpool
08.2025 - 08.2025

NVQ Level 2 -

Understanding mental health
Preston, Lancashire
02.2013 - 04.2013

NVQ Level 3 - looking after children and young people

NVQ
Preston, Lancashire
05.2004 - 11.2004

Bachelor of Arts - Sociology with Politics

University of Central Lancashire
Preston
10.1993 - 06.1997

Skills

  • Time efficiency
  • Communication excellence
  • Effective communicator
  • Confidentiality maintenance
  • Record documentation
  • Telephone etiquette
  • Communication proficiency
  • Adolescent psychology understanding

Volunteer work

In the past i have volunteered for Home Start, this entailed befriending and signposting people with difficulties to support and advice for them.



I also volunteered in the restorative justice service. This was very interesting I worked with the police and victims to setup meetings with offenders to talk about their feelings

Timeline

NCFE Cache level 2 - Support work in schools and colleges

Realise
08.2025 - 08.2025

NVQ Level 2 -

Understanding mental health
02.2013 - 04.2013

Secretary general

Freckleton Taxis
09.2012 - Current

NVQ Level 3 - looking after children and young people

NVQ
05.2004 - 11.2004

Foster carer

Lancashire County Council
06.1996 - 09.2012

Shop assistant

Londis
05.1994 - 09.2006

Bachelor of Arts - Sociology with Politics

University of Central Lancashire
10.1993 - 06.1997

laboratory technician

Neo Plants
07.1990 - 07.1994

Chip shop assistant

Michelle Flitcroft