Michelle Covey
Hastings,East Sussex
Summary
Highly skilled professional with expertise in verbal communication, customer service, and teamwork. Demonstrates a strong ability to work unsupervised while maintaining an organised and flexible approach. Adept at co-ordination and committed to delivering exceptional results in all tasks undertaken.
Overview
29
29
years of professional experience
1
1
year of post-secondary education
Work History
Domicilliary Carer
Bluebird Care
Hastings, East Sussex
01.2022 - 04.2024
- Visited vulnerable people in their own homes
- Provided personal care and companionship
- Updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Prepared meals according to dietary requirements, ensuring proper nutrition.
- Maintained hygienic living environments through regular cleaning.
- Administered prescribed medications
- Worked flexibly across various shifts including weekends; met diverse needs of clients.
Unemployed
Unemployed
02.2020 - 01.2022
Riding Instructor - Groom
Ellenwhorne Equestrian Centre
Robertsbridge, East Sussex
01.2013 - 10.2020
- Maintained horses' health and wellbeing through grooming, bandaging, stable management and performing basic equine first aid.
- Maintained training equipment, ensured their longevity and safety standards.
- Built positive relationships with clients to encourage continued class attendance.
- Collaborated with yard staff to maintain efficient lesson and programme planning and delivery.
- Planned routine exercise schedules for horses to maintain their fitness levels.
- Delivered one-to-one and group horse riding lessons targeted effectively to match and challenge student abilities.
Front of house/Waitress (evenings and weekends)
Restaurant 27
Hastings, Hastings Old Town
07.1995 - 06.2020
- Delivered exceptional customer service, creating a pleasant dining experience for all guests.
- Meeting, greeting and welcoming customers to our ala carte restaurant
- Verified completed orders and served guests at tables.
- I was responsible for delivering food and drinks to my six tables seating two - seven people on each table.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Kept tables clear of used crockery, glassware and cutlery.
Unemployed
Unemployed
02.2007 - 12.2013
Groom
Model Farm Equestrian Centre
Catsfield, East Sussex
06.2000 - 02.2007
- Assessed horse nutritional needs, ensured balanced diet delivery.
- Monitored horse welfare and wellbeing, identifying and addressing any unmet needs.
- Assisted in training and preparing horses for competitions and shows.
- Bathed, groomed and tacked horses in preparation for lessons,
- Replaced bedding in thoroughly cleaned stalls for hygienic animal living quarters.
- Handled difficult animals with professionalism, maintained peaceful stable environment.
- Cleaning of all tack
- After qualifying became Assistant Yard Manager which included decision making and more responsibility in the running of the yard
Groom
Moorcroft Racehorse Re-Hab Centre
Catsfield, East Sussex
08.1998 - 05.2000
- This was a charity for ex-racehorses coming to the centre with injuries and behavioural issues
- Tacked up and untacked horses before and after outings.
- Administered medications under vet's direction.
- Provided medical assistance to animals awaiting veterinary care.
- Worked with the horses addressing their issues to be able to re home them as a riding horse.
- This was often a very challenging but also a very rewarding role.
Assistant - Owner
McGoverns Sandwich Bar
Hastings, East Sussex
04.1996 - 09.1998
- Greeting customers and taking orders face to face and by telephone.
- Preparing orders for delivery to our mobile customers.
- Preparing orders and serving to our shop customers.
- Catering (finger buffet) for external events.
- Daily cleaning of counter and seating areas to maintain hygiene and safety standards.
- Opening, cashing up and locking up of shop.
- I later bought the business and continued to run it in the same manner.
Education
NCMH - Equine Management
Lewes, East Sussex 09.1993 - 07.1994
GCSEs - Maths C+C, English C+C, Science C+C, Drama C
Oakwood High
Horley, Surrey 04.1991 - 04.1991
NVQ Level 2 - Equestrian
Model Farm Equestrian Centre
Catsfield, East Sussex 03.2002 - 03.2002
Skills
- Verbal communication
- Customer service
- Teamwork
- Ability to work unsupervised
- Organised
- Flexible
- Co-ordination
Affiliations
- I love cooking and trying new recipes.
- I have a Schnauzer and we enjoy our country and coastal walks together in all weathers.
- My me time pleasure is curling up with a good audio book.
Timeline
Domicilliary Carer
Bluebird Care
01.2022 - 04.2024
Unemployed
Unemployed
02.2020 - 01.2022
Riding Instructor - Groom
Ellenwhorne Equestrian Centre
01.2013 - 10.2020
Unemployed
Unemployed
02.2007 - 12.2013
NVQ Level 2 - Equestrian
Model Farm Equestrian Centre
03.2002 - 03.2002
Groom
Model Farm Equestrian Centre
06.2000 - 02.2007
Groom
Moorcroft Racehorse Re-Hab Centre
08.1998 - 05.2000
Assistant - Owner
McGoverns Sandwich Bar
04.1996 - 09.1998
Front of house/Waitress (evenings and weekends)
Restaurant 27
07.1995 - 06.2020
NCMH - Equine Management
09.1993 - 07.1994
GCSEs - Maths C+C, English C+C, Science C+C, Drama C
Oakwood High
04.1991 - 04.1991
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