Timeline
Work History
Overview
Education
Skills
Summary
Generic

Michelle Coghill

Pensions Team Leader
Larkhall, South Lanarkshire, Scotland,SLK

Timeline

Team Leader

Hymans Robertson
10.2023 - Current

Senior Pension Administrator

Spence & Partners
11.2021 - 09.2023

Senior Pensions Administrator

Hymans Robertson
08.2017 - 11.2021

Principal Pensions Administrator

Coats Pensions
03.2002 - 08.2017

Pensions Administrator

Strathclyde Pension Fund Office
03.1991 - 02.2002

Hamilton Grammar
06.1982 - 06.1987

Work History

Team Leader

Hymans Robertson
10.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Senior Pension Administrator

Spence & Partners
11.2021 - 09.2023
  • Collaborated with actuarial teams to accurately assess plan liabilities, ensuring proper funding levels were maintained at all times.
  • Maintained compliance with regulatory requirements by staying up-to-date on industry changes and adjusting policies accordingly.
  • Managed a diverse portfolio of clients, delivering exceptional service while adhering to strict deadlines and performance metrics.
  • Enhanced the efficiency of pension administration processes by implementing new software solutions and streamlining workflows.

Senior Pensions Administrator

Hymans Robertson
08.2017 - 11.2021
  • Led efforts to automate manual tasks within the department, resulting in increased efficiency and reduced processing times for benefit transactions.
  • Increased accuracy in financial reporting through meticulous reconciliation efforts between accounting systems and pension records.
  • Spearheaded the development of a comprehensive training program for junior administrators, increasing overall team competence and productivity.
  • Enhanced the efficiency of pension administration processes by implementing new software solutions and streamlining workflows.
  • Cradle to grave pensions administration including manual calculations.

Principal Pensions Administrator

Coats Pensions
03.2002 - 08.2017
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

Pensions Administrator

Strathclyde Pension Fund Office
03.1991 - 02.2002
  • Implemented innovative communication strategies to keep participants informed about changes or updates affecting their pension accounts.
  • Enhanced client satisfaction with timely and accurate pension calculations and disbursements.
  • Increased operational efficiency by identifying areas of improvement in the pension administration process.
  • Coordinated with external vendors to ensure seamless delivery of services related to pension plans, such as actuarial valuations or legal consultations.
  • Maintained detailed records of all pension transactions, ensuring accuracy and facilitating audits when necessary.
  • Managed complex pension cases, ensuring compliance with federal regulations and company policies.

Overview

34
34
years of professional experience
5
5
years of post-secondary education

Education

Hamilton Grammar
Hamilton
06.1982 - 06.1987

Skills

Teamwork and collaboration

Problem-solving

Attention to detail

Team motivation

Team supervision

People management

Staff training

Work Planning and Prioritization

Complex Problem-solving

Overseeing daily activities

Daily workflow improvement

Leading team meetings

Client support

Team Check-ins

Performance evaluations

Employee training

Time management

Decision-making

Excellent communication

Project planning

Data analysis

Team leadership

Effective communication

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

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Michelle CoghillPensions Team Leader