Michelle Coare
West Norwood,City of London
Summary
Knowledgeable and resourceful teaching professional with experience in tutoring students individually and in small groups to reinforce learning concepts. Approachable and friendly communicator committed to boosting student academic achievements. Uses engaging learning materials to enhance learning experiences.
Overview
31
31
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Teaching Assistant
Dulwich Hamlet Junior School
Dulwich, City of London
2020.10 - 2026.05
- Supporting the teacher by supervising subjects and activities in the classroom.
- Adhering to school policies and adapting to new teaching methods.
- Facilitating children’s learning by providing one-to-one time and utilizing my communication skills to create an environment conducive to learning.
- Responsibilities include aiding the faculty with break-times and in school trips.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
Trainee Teaching Assistant
The Norwood School
2020.01 - 2020.03
- Providing support to the Art Department with year groups 7,8 and 9.
- Helping prepare for lessons by collecting materials and enabling children to learn freely.
- Extra care and attention given to children who struggled to keep up with the curriculum.
- (part of my work experience)
Purchase Ledger Assistant
Fred Perry
2019.09 - 2020.01
- Proactively deal with large volume of invoices and / or suppliers’ correspondences – with accuracy and speed.
- Process documents of collection payments within set deadlines.
- To become the focal point of contact on selected suppliers’ group and ensuring services are not suspended as a result of overlooked invoices.
- Maintain good and regular communication with the Shipping and Product departments for the quick processing of stock invoices (GRNs).
- Liaised with suppliers to resolve invoice discrepancies.
- Reconciled purchase orders with invoices, enhancing reporting accuracy.
Merchandise Administration Assistant
Fenwick
2015.06 - 2017.06
- Administrative support to the merchandising team, providing essential support to the Assistant Merchandiser, Merchandiser and Senior Merchandiser for all departments at the Fenwick New Bond Street store.
- Accessing and printing off the weekly sales reports and analysing sales and stock figures. Allocator/Distributor job role which included the allocation of stock, and maintaining the flow of stock, to the concessions and departments within the store.
- Provided a professional service utilising my interpersonal and communication skills garnered across the retail industry.
Purchase Ledger Clerk
Fenwick
London
2007.06 - 2015.06
- Responsible for the accounts of several premier brands in women’s designer wear. I kept a meticulous record of all purchases made and services commissioned by my accounts, and systematically recorded all payments completed.
- I was engaged in generating internal invoices to authorise payments, coding and checking invoices, working out additional VAT payments on top of the basic costs, checking and reconciling supplier statements, filing invoices and statements, and dealing with all purchase enquiries and processing staff expenses. I maintained an excellent relationship with the departmental buyers, and independent suppliers in order to ensure that the accounts were settled in a timeous manner.
- Through the use of the computerized system employed to manage the company purchase database, I acquired an understanding of IT, as well as becoming adept in Microsoft Office software.
Consultant Manager
Lejaby
2005.10 - 2007.06
- My job purpose was to maximize retail business of the Lejaby brand in Fenwick Bond Street, and thereby to achieve retail targets and specified objectives.
- Responsibilities included achieving setting business targets, which were successfully accomplished for each season I was in position. My role required me to build strong relationships with other store personnel ensuring the members of the department were updated with Lejaby selling benefits and promotions. I was responsible for liaising with the buying department, keeping them informed of all stock and fitting issues, and was tasked with ensuring the correct visual merchandising of the Lejaby brand, with all stock in size order. I was also tasked with seeing that points of sale opportunities were utilized whenever possible, and when necessary I negotiated site and space to maximize retail to great effect. I liaised with the consultant manager at head office for support and information, and provided feedback in the form of written reports detailing sales figures on a monthly basis. In my position at Lejaby I prided myself on providing a professional fitting service built upon the vast amount of experience I have in customer service in the lingerie industry.
Manager
Bodas
2003.02 - 2005.09
- Responsible for day to day management of two part time staff, merchandising, placing and agreeing re orders, preparing weekly reports, managing in store promotions and staff training at the Leadenhall Market boutique. I was also the manager of the Bodas concession in Harvey Nicholls, Knightsbridge where I worked two to three days per week. My primary role was to raise awareness of the brand and to provide a professional fitting service to customers. My other responsibilities included giving my colleagues regular product training and providing head office with sales performance reports on a weekly basis. When taking over the responsibility of manager at Bodas, I was able to use my excellent customer focus skills to improve the quality of the service to the customer, client and business alike. I regularly took responsibility to communicate with the clientele, which in turn provided me with the opportunity demonstrate my on going commitment to customer satisfaction. On numerous occasions I carried out and took a lead role in advising both existing and prospective clientele of the new and up and coming ranges. Working closely together with the staff as a team, I was able to assess and improve upon the then current working practices to achieve targets and deadlines. My excellent leadership and people management skills were further developed through my team spirited drive and direction.
Assistant Manager
Ghost
1998.01 - 2002.01
- Responsible for the day to day management of 3 part-time staff, advising customers on purchases, organising special customer orders, monitoring stock levels, best sellers, profitability, sales figures against targets. I have developed a close working relationship with a large proportion of the regular clientele by using my excellent communication and organisational skills to ensure that a seamless service was delivered, in order to maintain the high standard of the Ghost brand. This relationship grew through trust by delivering on promises. I was able to use my innovative solutions by evaluating all working processes in order to introduce more efficient service when purchasing stock for the new seasons. Through my effective interpersonal skills and business orientation I was able to exceed the client expectation and help forward their purchases. I did this through listening to the customers’ requirements and readily taking action. My personal commitment to people’s development, enthused the workforce towards meeting and exceeding the stores sales targets.
- Using my strong leadership skills I was able to thrive under pressure and the challenge of working with personal shoppers and stylists.
Sales Assistant
French Connection
1997.01 - 1998.01
- Sales advice for customers in this busy, high fashion retail store, assisting with all aspect of security, stock management and product presentation
Sales Assistant
Bristol Home Furnishing
1996.01 - 1997.01
- Helping customers to make decisions on wallpaper, textiles and ornaments
Project Administrator
BT CIB
1995.01 - 1996.01
- Clerical duties, using Microsoft Applications (Word/Excel)
Education
BTEC National Diploma - Art and Design
BATH COLLEGE OF FE
Bath, Bath and North East Somerset 2020.01 - 2021.01
Higher National Diploma - SURFACE PATTERN
Cardiff Institute of HE
Cardiff 1993.09 - 1995.06
BTEC NATIONAL DIPLOMA - ART AND DESIGN
City of Bath College of HE
Bath, Bath and North East Somerset 1990.09 - 1993.06
GCSEs - ENGLISH A MATHS C ART C FRENCH B BUSINESS STUDIES B FOOD PREP C
Fairfield Grammar School
Bristol 1985.09 - 1990.07
Skills
- Physical restraint training
- SEN knowledge
- Child protection awareness
- Autism strategies
- Speech and language development
- Special Educational Needs and Disabilities (SEND) assistance
- Intervention delivery
- Behaviour modelling
- Child protection training
- Pastoral care
Certification
Level 2 Certificate in supporting and learning in school
Foundation in Drawing and Talking
First Aid certificate
Food preparation certificate
Foundation Art Therapy
Hobbies and Interests
I like to draw, go to art exhibitions, photography, travelling, socializing, fashion.
ADDITIONAL INFORMATION?
- Internship – Mirjam Rouden Sept 2018 (1 month): trend analysis, artwork preparation, for digital designs for fashion fabrics.
- Excellent references upon request.
Timeline
Teaching Assistant
Dulwich Hamlet Junior School
2020.10 - 2026.05
BTEC National Diploma - Art and Design
BATH COLLEGE OF FE
2020.01 - 2021.01
Trainee Teaching Assistant
The Norwood School
2020.01 - 2020.03
Purchase Ledger Assistant
Fred Perry
2019.09 - 2020.01
Merchandise Administration Assistant
Fenwick
2015.06 - 2017.06
Purchase Ledger Clerk
Fenwick
2007.06 - 2015.06
Consultant Manager
Lejaby
2005.10 - 2007.06
Manager
Bodas
2003.02 - 2005.09
Assistant Manager
Ghost
1998.01 - 2002.01
Sales Assistant
French Connection
1997.01 - 1998.01
Sales Assistant
Bristol Home Furnishing
1996.01 - 1997.01
Project Administrator
BT CIB
1995.01 - 1996.01
Higher National Diploma - SURFACE PATTERN
Cardiff Institute of HE
1993.09 - 1995.06
BTEC NATIONAL DIPLOMA - ART AND DESIGN
City of Bath College of HE
1990.09 - 1993.06
GCSEs - ENGLISH A MATHS C ART C FRENCH B BUSINESS STUDIES B FOOD PREP C
Fairfield Grammar School
1985.09 - 1990.07