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Licensed Esthetician, Clinique Certified Makeup & Skincare Specialist, and beauty professional with over 13 years of freelance makeup artistry experience and 15+ years of customer service and sales expertise. Passionate about luxury beauty, leadership, coaching, client relationships, and business growth.
Knowledgeable in Estee Lauder products with background in beauty consulting and proven record of enhancing client satisfaction. Successfully advised clients on product selection and skincare routines, leading to improved customer loyalty. Demonstrated expertise in makeup application and product knowledge, ensuring personalized beauty solutions.

Seeking position where I can challenge my potential, put my skills to good use and grow my career exponentially.
Excellent communication skills and telephone rapport. 10+ Years of diligent Customer Service, Sales and Case Management for both incoming and outbound calls.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

To obtain a research, lead generation and sales position that promotes new business growth in an
environment where my personable skills, qualifications and past work experience can be fully utilized. 
Qualifications
 Numerous years of potential client and customer contact.
Skilled and successful in prospecting, networking, creating relationships, locating interested parties and
generating new business and membership.
Numerous years of customer service, research and development, management, leadership and training,
administrative office work and reception. Database creation and maintenance.

Motivated trained in mobility assistance, personal hygiene support and housekeeping. Monitors medical conditions and works with healthcare providers to optimize care. Focuses on comfort and emotional support and meets physical needs. Observant with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration and schedule management. Dependable with qualification and related experience. Knowledgeable about basic resuscitative techniques and vitals monitoring. Deliver skilled personal and mobility assistance to diverse patients. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Kindhearted healthcare aide with [4] years in home nursing care. Accurate when administering treatments and medications to patients. Friendly when interacting with patients to provide companionship and professional care services.

Seasoned BHCM at Crisis Solution Center, adept in crisis intervention and client advocacy, showcasing leadership and Microsoft Office proficiency. Excelled in multi-disciplinary teams, enhancing client engagement and support. Achieved significant improvements in consumer service continuity, leveraging urban social service experience and empathetic client relationships. Follow security standards, advocating for the vulnerable population resources and utilizing relationship-focused approaches to maximize satisfaction. Personable, amiable and open communication style paired with excellent interpersonal, critical thinking and problem-solving skills. Accurately and efficiently updates logs and reports. Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to vulnerable client needs. Successful at completing room and building inspections and connecting often with residents and clients. Compassionate Resident Counselor known for high productivity and efficiency in task completion. Possess specialized skills in behavioral management, crisis intervention, and individualized care planning. Excel in using empathy, active listening, and communication to foster supportive environments and address residents' needs effectively. Reliable residential support professional supports vulnerable population in navigating and integrating aspects of life. Offering several years of related experience and commitment to making positive impact on the vulnerable population. Keeps safety first and well-being as top priorities. Compassionate Resident Counselor with experience in providing emotional support and guidance to diverse groups of residents and clients. Skilled in crisis intervention, individualized care planning, and therapeutic techniques. Previously demonstrated ability to foster a supportive environment that encourages personal growth among residents and clients. Compassionate professional in the field of residential guidance, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, program development, and community building. Excel in empathy, communication, and leadership, ensuring positive outcomes in diverse living environments. Dedicated Resident Advisor knowledgeable safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts. Compassionate Resident Counselor with experience in providing emotional support and guidance to diverse groups of residents. Skilled in crisis intervention, individualized care planning, and therapeutic techniques. Previously demonstrated ability to foster a supportive environment that encourages personal growth among residents.

Michelle Brown

Overview

Work History

Residential Support Worker

clothing and footwear assistant

Education

Alevel - General Studies

Skills

CSE and O levels

Timeline

Residential Support Worker

Alevel - General Studies

clothing and footwear assistant

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