Michelle Broadway
Grimsby,Lincolnshire
Summary
Accomplished professional with extensive expertise in quality management and auditing, demonstrating proficiency in the PDCA cycle, auditing standards, and procedures. Adept at ensuring health and safety compliance, with significant experience in food safety and BRC standards. Skilled in internal and external auditing, stock control, data analysis monitoring, and technical reporting. Proven ability to manage deadlines effectively while maintaining high performance through root cause analysis and customer specification alignment. Career goals include advancing quality management practices to enhance operational efficiency.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Quality assurance assistant
Countrystyle foods
Grimsby
07.2025 - 09.2025
- Coordinated with production team for timely resolution of quality issues.
- Developed strong relationships with suppliers ensuring smooth supply chain operations.
- Improved efficiency of QA processes through implementation of updated technology tools
- Ensured product compliance by conducting regular quality checks.
- worked closely with BRC
- GMP & Process audits, internal and external
- Streamlined reporting system, enhanced communication between QA and production teams.
- used micro testing protocols to be used across all product lines.
hospital support catering
Diana princess wales hospital
Grimsby
11.2015 - 01.2025
- Ensured adherence to food safety standards by regular monitoring and training.
- Assisted head chef in creating seasonal menus, increased variety of dishes offered.
- Streamlined order processing with meticulous attention to detail.
- Liaised with suppliers, ensured prompt delivery of fresh ingredients.
- Executed high-quality food preparation in bulk.
- Monitored equipment maintenance, minimised downtime during peak hours.
- Oversaw safe operation of kitchen equipment and proper handling of heavy and hazardous materials.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
gba port opertive
gba shipping
Grimsby
10.2010 - 10.2015
- Assisted colleagues, fostered a positive work environment.
- Performed daily checks to guarantee equipment functionality.
- car driving of ships onto ports
- Handled materials carefully to avoid damage or loss.
- Achieved operational efficiency with diligent maintenance of machinery.
Education
A-Levels - leisure and tourism
Grimsby Institute
Grimsby 05.2005 - 06.2007
GCSEs - maths
Grimsby Institute
Grimsby 06.2006 - 06.2007
NVQ Level 2 - IT
Grimsby Institute
Grimsby 06.2007 - 06.2008
A level 3 - nebosh general certificate
tec partneship grimsby college
Grimsby, North East Lincolnshire 05.2025 - 08.2025
iosh managing safely
Grimsby Institute
Grimsby 03.2024 - 03.2024
Skills
- Knowledge of pdca cycle
- Auditing standards and procedures
- health and safety knowledge and awareness
- food safety knowlegde and experience
- BRC experience
- Internal/external auditing experiance
- stock control and ordering
- computer literate
- data anaylis monitoring
- food hygene level 2
- working with public experienced
- Time management mastery
- Performance tracking
- Deadline management
- Technical reporting
- Quality Management
- Root Cause Analysis
- Raw material reviews
- Customer specification alignment
Certification
nebosh general certificate
iosh managing safely certificate
food hygiene level 2
internal/external auditing certicate
haccp certificate
metal detect certificate
Timeline
Quality assurance assistant
Countrystyle foods
07.2025 - 09.2025
A level 3 - nebosh general certificate
tec partneship grimsby college
05.2025 - 08.2025
iosh managing safely
Grimsby Institute
03.2024 - 03.2024
hospital support catering
Diana princess wales hospital
11.2015 - 01.2025
gba port opertive
gba shipping
10.2010 - 10.2015
NVQ Level 2 - IT
Grimsby Institute
06.2007 - 06.2008
GCSEs - maths
Grimsby Institute
06.2006 - 06.2007
A-Levels - leisure and tourism
Grimsby Institute
05.2005 - 06.2007